Reservations Agent

Lyrath Estate

Join the award-winning Lyrath Estate Hotel as a full-time Reservations Agent, focusing on maximising hotel revenue and enhancing guest satisfaction.

Last checked on June 26, 2026. We may earn a commission when you click through.

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The Lyrath Estate Hotel presents a fantastic opportunity for experienced hospitality professionals. The focus on guest satisfaction and revenue growth makes it an appealing position, but the competitive nature of the role may require dedication and resilience.

✓ Prestigious 5-star hotel environment ✓ Opportunities for career growth within the hospitality industry ✓ Engaging work with diverse guests

Reservations Agent

Lyrath Estate

Updated 9 days ago
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Kilkenny Full Time

The Lyrath Estate Hotel presents a fantastic opportunity for experienced hospitality professionals. The focus on guest satisfaction and revenue growth makes it an appealing position, but the competitive nature of the role may require dedication and resilience.

About this role

Join the award-winning Lyrath Estate Hotel as a full-time Reservations Agent, focusing on maximising hotel revenue and enhancing guest satisfaction.

About the Company

Lyrath Estate is a prestigious 5-star hotel in Kilkenny, known for exceptional service and luxurious accommodations.

Key Highlights

  • Full-time position at a renowned 5-star hotel
  • Focus on revenue maximisation and guest satisfaction
  • Work under the guidance of an experienced Revenue Manager
  • Opportunity to be part of an award-winning team
  • Engage with guests and enhance their experience

💡 Honest Take: This role is ideal for those passionate about hospitality and customer service, offering a chance to thrive in a luxurious environment.

Pros

  • Prestigious 5-star hotel environment
  • Opportunities for career growth within the hospitality industry
  • Engaging work with diverse guests
  • Supportive team structure

Cons

  • High expectations and pressure to perform
  • Potentially irregular hours
  • Requires significant experience in hospitality

Best For: Ideal for individuals passionate about customer service and looking to contribute to a high-quality guest experience.

Watch Out: Be prepared for a fast-paced environment where meeting guest expectations is critical, and the pressure to perform can be high.

Apply for this position

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What Customers Say

Workers appreciate the supportive team atmosphere but note that the role can be demanding during busy periods.

Expert Review

Taking on the role of Reservations Agent at Lyrath Estate Hotel means stepping into a vibrant hospitality environment. This 5-star hotel is recognised for its exceptional service, prime location for those seeking to advance their careers in hospitality. Guest satisfaction is a top priority, requiring agents to be adept at handling inquiries and bookings efficiently.

The competitive nature of the role may be demanding, especially during peak seasons. Agents will need to work closely with the Revenue Manager to maximise hotel revenue, which can add to the pressure but also offers valuable experience in hotel operations. Training and support from a seasoned team can help new hires adjust to the fast-paced atmosphere.

For those who thrive under pressure, this position offers an excellent platform for professional growth. Engaging with a diverse clientele and contributing to memorable guest experiences can be highly rewarding. Overall, Lyrath Estate provides an enriching backdrop for those committed to excelling in the hospitality sector.

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