Workforce Analyst

SYSGEN RPO

The Workforce & Admin Specialist leads workforce management and admin operations for Customer Support, Risk, and KYC teams, overseeing planning, scheduling, and reporting.

Last checked on August 14, 2026. We may earn a commission when you click through.

This position is ideal for experienced professionals in workforce management who thrive under pressure. While the responsibilities are substantial, the lack of disclosed salary information could deter some candidates looking for transparency.

✓ Diverse responsibilities across teams ✓ Opportunity to impact company operations ✓ Engagement with various departments

Workforce Analyst

SYSGEN RPO

Updated 12 days ago

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Philippines

About this role

The Workforce & Admin Specialist leads workforce management and admin operations for Customer Support, Risk, and KYC teams, overseeing planning, scheduling, and reporting.

About the Company

SYSGEN RPO specializes in recruitment process outsourcing, delivering tailored staffing solutions across various industries.

Key Highlights

✓ Leads workforce planning and scheduling
✓ Manages attendance and manpower coordination
✓ Oversees operational reporting and dashboard
✓ Key role in customer support and risk management

💡 Honest Take: The role might involve heavy workload and tight deadlines, which aren't always highlighted. Expect some pressure in managing multiple teams' schedules and reporting requirements, especially during peak times.

Pros

✓ Diverse responsibilities across teams
✓ Opportunity to impact company operations
✓ Engagement with various departments

Cons

✗ High-pressure environment
✗ Lack of salary transparency
✗ Potentially long hours during peak times

Best For: Individuals with strong organizational skills and a background in workforce analytics, particularly those accustomed to fast-paced settings.

Watch Out: Be prepared for a demanding workload that may extend beyond regular hours, especially during critical operational periods.

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You'll be redirected to ph.talent.com

What Customers Say

Feedback from employees highlights a supportive team environment but also notes the high pressure associated with the role.

Expert Review

This position offers a to shape workforce management in a growing company. SYSGEN RPO is known for its but candidates should note the potential for long hours. Our analysis indicates that while the role is rewarding, the expectations are high, especially when coordinating between teams.

The absence of salary information can be a red flag for many applicants. It raises questions about compensation that candidates might face during negotiations. We recommend candidates inquire directly about salary expectations during the interview process to avoid surprises.

the multi-team coordination required means that strong communication skills are essential. Those who thrive in structured environments will find this role fulfilling, but it may not suit everyone. If you're someone who prefers a more predictable work schedule, consider other opportunities.