Shift Leader - Customer Service Associate

Potbelly - Willow Festival

We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. They will lead a shift by managing and developing associates to...

Advertisement

Shift Leader - Customer Service Associate

Potbelly - Willow Festival

Updated 1 day ago
Apply now
Northbrook 📅 2026-04-17

About this role

We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. You

About the Company

Potbelly is a popular restaurant chain known for its toasted sandwiches and welcoming atmosphere, focusing on community and customer service.

Key Highlights

  • Lead shifts to ensure exceptional customer service and product quality.
  • Manage and develop team members for optimal performance.
  • Drive sales growth while keeping costs under control.
  • Foster an inclusive and collaborative work environment.

💡 Honest Take: This role is ideal for those looking to advance in the hospitality industry, but candidates should be prepared for the challenges of managing a team in a fast-paced environment.

Apply for this position

We may receive a referral fee when you apply through our links.

You might also like

Head Chef

Beta Upsilon Chi at the University of Texas-Alpha Chapter · Austin

2026-04-03

Related Articles

More from the Network

From Around the Network

Done!