Shift Leader - Customer Service Associate

Potbelly - Willow Festival

We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. They will lead a shift by managing and developing associates to execute outstanding product quality and customer...

Last checked on April 30, 2026. We may earn a commission when you click through.

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Shift Leader - Customer Service Associate

Potbelly - Willow Festival

Updated 9 days ago
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Northbrook 📅 2026-04-17

About this role

Potbelly is a popular restaurant chain known for its toasted sandwiches and welcoming atmosphere, focusing on community and customer service.

About the Company

Potbelly - Willow Festival is a well-known restaurant chain that focuses on sandwiches and customer satisfaction.

Key Highlights

  • Lead a shift to ensure top-notch customer service
  • Manage and develop associates for better performance
  • Focus on product quality and cost control
  • Boost sales during each shift
  • Work in a collaborative and inclusive environment

💡 Honest Take: This position offers a chance to step up in the food service industry, but be ready for the hustle of managing a busy shift.

Apply for this position

You'll be redirected to talent.com

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