Retail Customer Service Assistant

F A Retailing Limited

Join F A Retailing Limited as a Service Champion, ensuring a welcoming atmosphere at the service station while assisting customers with their needs.

Last checked on August 24, 2026. We may earn a commission when you click through.

This position is ideal for friendly individuals who thrive in customer-facing roles. The and flexible hours make it appealing, but the need for personal transport could limit the applicant pool.

✓ Friendly work environment ✓ Varied responsibilities ✓ Potential for career progression

Retail Customer Service Assistant

F A Retailing Limited

Updated 3 days ago

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Solihull On-site £23.8k–£29.7k/yr Part-Time

This position is ideal for friendly individuals who thrive in customer-facing roles. The and flexible hours make it appealing, but the need for personal transport could limit the applicant pool.

About this role

Join F A Retailing Limited as a Service Champion, ensuring a welcoming atmosphere at the service station while assisting customers with their needs.

About the Company

F A Retailing Limited is a reputable provider in the retail sector, focusing on customer service excellence.

Key Highlights

✓ Flexible part-time or full-time hours available
✓ Competitive salary ranging from £23,795 to £29,744 annually
✓ Free and on-site parking for employees
✓ Direct customer interaction and support
✓ Opportunity to maintain and enhance store presentation

💡 Honest Take: While the role seems be prepared for the physical demands of keeping the station clean and stocked. The requirement for a car if you're not local can be a stumbling block for potential applicants.

Pros

✓ Friendly work environment
✓ Varied responsibilities
✓ Potential for career progression
✓ Flexible hours to suit personal schedules
✓ Direct impact on customer satisfaction

Cons

✗ Requires a car if not local
✗ Physically demanding tasks
✗ May involve working weekends and holidays
✗ Customer service can be challenging
✗ Limited scope for remote work

Best For: This role suits friendly, customer-focused individuals who enjoy a dynamic work environment and can handle physical tasks.

Watch Out: The requirement for a car if you're not local to Solihull may restrict applicants who rely on public transport.

Apply for this position →

You'll be redirected to bebee.com

Expert Review

The position offers a solid entry point into retail, but the demands can be more than anticipated. Daily tasks include welcoming customers, managing stock, and maintaining cleanliness, which can be physically taxing. The salary range of £23,795 to £29,744 annually is attractive for part-time or full-time roles, yet the requirement for a personal vehicle limits accessibility for many potential candidates.

Customer service skills are essential, as the role involves direct interaction with the public, which can vary in intensity based on the time of day. According to the company's job listing, employees receive free parking, making it easier for local staff. Overall, while the role is rewarding for those who enjoy helping others, the physical nature and transport requirements should be carefully considered.