Mission Develop, document and enhance business processes and technology for the Corporate Supply Chain. Description Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness. Review sales operations business processes and system and adopt/develop a framework to standardize / optimize work methods and activities and ensure quality of services and adequacy of operating processes. Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods/frequency of measurement. Perform process and quality assurance audits to ensure standards and the practices are consistent with those approved at MTNN. Generate reports and manage process related data as required and in support of departmental operations. Liaise with IS to ensure proper integration of business-reporting requirements. Requirements Education First Degree in Accounting Finance Business related Fields Fluent in English Fluent in English Experience 3-7 years’ experience in an area of specialization; with experience working with others: Credit Administration and risk Management Reporting and Data Management Key account Management and Problem solving Experience working within a team in a medium organization Microsoft office (word, PowerPoint, Excel) Debt recovery.