Customer Service Assistant

MMI - Maritime and Mercantile International

Join MMI and ELR as a Customer Service Assistant, where you’ll contribute to world-class service in the beverage distribution and retail sector.

Last checked on July 4, 2026. We may earn a commission when you click through.

The position offers a chance to work with a reputable company known for its customer service excellence. However, the demands of the role may not suit everyone, especially those seeking a standard 9-to-5 job.

✓ Strong company reputation ✓ Experience in a global market ✓ Focus on customer satisfaction

Customer Service Assistant

MMI - Maritime and Mercantile International

Updated 2 days ago

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Dubai

About this role

Join MMI and ELR as a Customer Service Assistant, where you’ll contribute to world-class service in the beverage distribution and retail sector.

About the Company

MMI is a leading global beverage distributor serving over 30 countries, while ELR focuses on leisure retail within the Emirates Group.

Key Highlights

✓ Work with industry leaders in customer service.
✓ Opportunity to enhance your skills in a global company.
✓ Be part of a team dedicated to exceptional customer experiences.

💡 Honest Take: This role is ideal for those passionate about customer service but may require a flexible approach to various challenges.

Pros

✓ Strong company reputation
✓ Experience in a global market
✓ Focus on customer satisfaction

Cons

✗ Potentially long hours
✗ High-pressure environment
✗ Limited remote work opportunities

Best For: This role is for those who thrive in fast-paced environments and enjoy interacting with diverse customers.

Watch Out: Be prepared for a challenging role that may require adaptability and resilience.

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What Customers Say

Employees appreciate the training opportunities but note the high-pressure environment.

Expert Review

This position at MMI and ELR for its commitment to customer service excellence. While the job offers the chance to work with a renowned company, the demands can be high. Employees should be ready for potentially longer hours, as the nature of customer service can often extend beyond standard working times.

We found that MMI's structure promotes a collaborative environment, yet this can lead to pressure during peak times. Candidates should be aware that the role might not allow for remote work, which could limit flexibility for some.

the experience gained here is especially for those looking to advance in the customer service field. According to MMI's website, they prioritize training and development, which can lead to significant career progression for dedicated employees.