CX Transformation Consultant

Renascence

Lead CX diagnostics and journey design initiatives, facilitating workshops and translating insights into measurable experience improvements.

Last checked on July 27, 2026. We may earn a commission when you click through.

This position is ideal for experienced CX professionals looking to make a tangible impact in Dubai's vibrant market. However, the lack of salary transparency may deter some qualified candidates from applying.

✓ Leadership role in CX transformation ✓ Diverse project opportunities ✓ Potential for career growth

This listing may have expired or is no longer available. Information shown may be outdated.

CX Transformation Consultant

Renascence

Updated 1 month ago

Apply now →

You'll be redirected to ae.talent.com

Dubai

About this role

Lead CX diagnostics and journey design initiatives, facilitating workshops and translating insights into measurable experience improvements.

About the Company

Renascence is a consulting firm specializing in customer experience transformation across the region.

Key Highlights

✓ Opportunity to lead CX diagnostics and journey mapping
✓ Facilitate workshops with client teams
✓ Translate insights into measurable improvements
✓ Collaboration with cross-functional teams
✓ Arabic language skills are advantageous

💡 Honest Take: While the role promises engaging projects, candidates should be prepared for potential challenges in client buy-in during workshops. The requirement for Arabic skills could limit the pool of applicants, creating competition for those who are bilingual.

Pros

✓ Leadership role in CX transformation
✓ Diverse project opportunities
✓ Potential for career growth
✓ Collaborative environment

Cons

✗ No salary information disclosed
✗ Arabic language skills preferred
✗ Not a remote position

Best For: Consultants and specialists in customer experience looking to leverage their skills in a leading role within a consulting firm.

Watch Out: Lack of salary transparency could be a back for potential candidates.

Apply for this position →

You'll be redirected to ae.talent.com

What Customers Say

Employees appreciate the collaborative culture but note the challenges of client engagement and the necessity for strong communication skills.

Expert Review

This role offers a chance to lead critical CX initiatives within a collaborative environment. Candidates will engage in journey mapping and diagnostics, but they must be ready for the nuances of client interactions, especially if language barriers exist. Arabic proficiency is a plus, which might limit the applicant pool.

The absence of disclosed salary details could deter some of the best candidates. For those who thrive in dynamic teams and are passionate about customer experience, this is an but be prepared for potentially tough negotiations regarding client buy-in. Overall, Renascence seems dedicated to fostering an impactful and innovative approach to customer experience.