Benefits and Housing Income Collection Officer

London Borough of Hackney

A progressive local authority in the UK is seeking a Benefits and Housing Needs Officer to join their team focused on Income Collection. This role involves managing a caseload of temporary...

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Benefits and Housing Income Collection Officer

London Borough of Hackney

Updated 14 hours ago
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England 📅 2026-04-01

About this role

A progressive local authority in the UK is seeking a Benefits and Housing Needs Officer to join their team focused on Income Collection. This role involves managing a caseload of temporary accommodation accounts, providing excellent customer service, and collaborating with various agencies to suppor

About the Company

London Borough of Hackney is a progressive local authority dedicated to improving community welfare and housing services.

Key Highlights

  • Manage a caseload of temporary accommodation clients
  • Utilise expertise in payment collection and welfare benefits
  • Join a team focused on innovative income collection strategies
  • Opportunity to make a positive impact in the community

💡 Honest Take: This role is ideal for those with relevant experience, but can be challenging due to the complex nature of welfare benefits and housing needs.

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