ServiceNow Platform Architect

Tata Consultancy Services

Tata Consultancy Services seeks a ServiceNow Platform Architect specializing in ITSM, ITOM, ITAM, GRC, and platform administration.

Last checked on August 16, 2026. We may earn a commission when you click through.

This position is ideal for experienced IT professionals seeking to deepen their expertise in ServiceNow's suite of tools. While TCS offers a platform for career growth, the workload can be intense.

✓ Access to diverse and complex projects ✓ Opportunities for professional development ✓ Reputation of TCS in the IT industry

ServiceNow Platform Architect

Tata Consultancy Services

Updated 9 days ago

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Mumbai Full-Time

This position is ideal for experienced IT professionals seeking to deepen their expertise in ServiceNow's suite of tools. While TCS offers a platform for career growth, the workload can be intense.

About this role

Tata Consultancy Services seeks a ServiceNow Platform Architect specializing in ITSM, ITOM, ITAM, GRC, and platform administration.

About the Company

Tata Consultancy Services (TCS) is a leading global IT services and consulting firm headquartered in India, offering a range of technology solutions.

Key Highlights

✓ Focus on IT Service Management and Operations Management
✓ Expertise in IT Asset Management and Governance, Risk & Compliance
✓ Involvement in platform administration and security controls
✓ Work with advanced tools like AIOps and CMDB

💡 Honest Take: The role promises exposure to technologies, but be prepared for high expectations and a demanding work environment typical of TCS. Advancement may depend heavily on project assignments and visibility within the company.

Pros

✓ Access to diverse and complex projects
✓ Opportunities for professional development
✓ Reputation of TCS in the IT industry

Cons

✗ High-pressure work environment
✗ Long hours may be expected
✗ Salary not disclosed

Best For: IT specialists in Mumbai looking to enhance their skills in ServiceNow while managing a demanding workload.

Watch Out: Be ready for a competitive environment where long hours are the norm, and project assignments can dictate your visibility and career progression.

Apply for this position →

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What Customers Say

Feedback from employees highlights strong opportunities for professional growth, but also notes the high-pressure environment.

Expert Review

Our team found that TCS's emphasis on service delivery means you can expect a fast-paced work environment. Candidates should be prepared for potential overtime and high expectations deliverables. The role involves working with advanced IT tools and methodologies, providing a strong learning opportunity.

However, those unfamiliar with the ServiceNow ecosystem might face a steep learning curve initially. Customer service and support are but internal bureaucracy can sometimes impede quick decision-making. Be prepared to navigate these complexities as you grow within the organization.