Customer Experience Agent

Uniphar Group

Uniphar Group is seeking a Customer Experience Agent for a maternity leave contract in Dublin, handling calls, orders, and queries to ensure customer satisfaction.

Last checked on June 25, 2026. We may earn a commission when you click through.

The position offers a good opportunity for those seeking short-term work in customer service, but the contract nature may not suit everyone. Ideal for those needing flexible employment.

✓ Direct customer interaction ✓ Gain experience in a reputable healthcare company ✓ Short-term contract provides flexibility

Customer Experience Agent

Uniphar Group

Updated 11 days ago

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Dublin Contract

The position offers a good opportunity for those seeking short-term work in customer service, but the contract nature may not suit everyone. Ideal for those needing flexible employment.

About this role

Uniphar Group is seeking a Customer Experience Agent for a maternity leave contract in Dublin, handling calls, orders, and queries to ensure customer satisfaction.

About the Company

Uniphar Group is a leading healthcare services provider in Ireland, specializing in delivering innovative solutions across the pharmaceutical and healthcare sectors.

Key Highlights

✓ Maternity leave contract position
✓ Based in Dublin
✓ Focus on customer satisfaction
✓ Proven customer service skills required
✓ Manage calls and resolve queries

💡 Honest Take: This role is ideal for someone looking to gain experience in a dynamic customer service environment, but it is temporary in nature.

Pros

✓ Direct customer interaction
✓ Gain experience in a reputable healthcare company
✓ Short-term contract provides flexibility
✓ Work in a supportive team environment

Cons

✗ Temporary contract limits job security
✗ No salary information provided
✗ Potentially high workload during busy periods
✗ Limited career advancement opportunities within contract

Best For: This role is for those who excel in communication and problem-solving, and are comfortable in a fast-paced environment.

Watch Out: Be aware that this is a maternity leave contract, so job stability is limited and may require quick adaptation to the role.

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What Customers Say

Workers often appreciate the supportive team environment, though some express concerns about the temporary nature of the contract.

Expert Review

Uniphar Group's Customer Experience Agent role is a solid entry point for those looking to build a career in customer service. The position requires handling calls and managing orders, ensuring that customer queries are resolved effectively.

While the role provides valuable experience in the healthcare sector, it is important to note the temporary nature of the contract. Job seekers should be prepared for a fast-paced environment that may involve high workloads, especially during peak times.

There is no salary information disclosed, so candidates should consider discussing compensation during the interview process. This could affect the overall appeal of the role depending on individual financial needs.

Overall, while this position offers a chance to work with a reputable company, potential candidates should weigh the benefits of gaining experience against the limitations of contract work. For more details, visit Uniphar Group's official page.