Customer Experience Specialist

Collins McNicholas Recruitment

Join a well-established Galway company as a Customer Experience Specialist, handling inquiries and resolving order-related issues during evening shifts.

Last checked on July 1, 2026. We may earn a commission when you click through.

The role offers a chance to build your customer service skills in a stable environment. However, without disclosed salary details, it may not appeal to those prioritising pay transparency.

✓ Evening shift allows for flexible daytime commitments ✓ Experience in customer service is beneficial ✓ Work for a reputable company

Customer Experience Specialist

Collins McNicholas Recruitment

Updated 4 days ago

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Galway

The role offers a chance to build your customer service skills in a stable environment. However, without disclosed salary details, it may not appeal to those prioritising pay transparency.

About this role

Join a well-established Galway company as a Customer Experience Specialist, handling inquiries and resolving order-related issues during evening shifts.

About the Company

Collins McNicholas Recruitment is a reputable recruitment agency in Ireland, connecting talented candidates with leading employers.

Key Highlights

✓ Evening shift role, ideal for night owls
✓ Opportunity to develop customer service skills
✓ Work with a well-known company in Galway
✓ Focus on resolving customer inquiries and issues
✓ Prior experience in customer service preferred

💡 Honest Take: This position is suitable for individuals seeking evening work with a focus on customer service, although it may not offer competitive salary transparency.

Pros

✓ Evening shift allows for flexible daytime commitments
✓ Experience in customer service is beneficial
✓ Work for a reputable company

Cons

✗ Salary details are not provided
✗ Evening shifts may not suit all lifestyles
✗ Entry-level position may have limited growth initially

Best For: Ideal for individuals who can manage evening hours and have a passion for helping customers.

Watch Out: Potential candidates should be aware of the lack of salary transparency, which might affect long-term career decisions.

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What Customers Say

Feedback on the role highlights a supportive company culture, but concerns about pay transparency are frequently mentioned.

Expert Review

This Customer Experience Specialist role is a great entry point for those looking to start a career in customer service. Evening shifts cater to those who prefer working outside the traditional 9-5 hours. While the company has a solid reputation, the absence of salary details may be a concern for potential applicants.

Our editorial team notes that the focus on resolving customer inquiries can provide valuable experience. However, aspiring candidates should consider whether evening work fits their lifestyle. The position does not specify growth opportunities, which may deter those seeking rapid advancement.

For anyone starting in customer service, this role offers a chance to develop essential skills in a supportive environment. Make sure to check the official job listing (https://ie.talent.com/redirect?acquisition_sub_id=10101&bpid=06559d6dd7688e17adadb8dc96b3e799&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=617851904048829277&initiator=&is_gl=0&l=Galway&pc=22&pid=93db938a99ff&publisher=7c2b7e61c1&puid=3dea3defgdd9gdd8fddb3def3de7fddg8ddc3deg3dec3de83de83dee3de73dee3de93de93ee33dee3ee33ceb3beb3bee3ee33def3de9bdd83dee3de8bdd99ddf3de9gdd9&rdr=&sdb=1&search_id=6ff0ebf02d9fb7f806c4336271e228d1&source=RubikTech&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1) for the most accurate and relevant information.