Customer Excellence Officer

Hunters International Sdn Bhd

Join Hunters International Sdn Bhd as a Customer Excellence Officer to manage customer interactions through calls, live chats, and emails while maintaining comprehensive records.

Last checked on July 5, 2026. We may earn a commission when you click through.

If you're looking to grow in a customer-focused role, this position at Hunters International offers a structured career path.

✓ Opportunity to develop customer service skills. ✓ Supportive team environment. ✓ Diverse communication channels.

Customer Excellence Officer

Hunters International Sdn Bhd

Updated 10 hours ago

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Kuala Lumpur

If you're looking to grow in a customer-focused role, this position at Hunters International offers a structured career path.

About this role

Join Hunters International Sdn Bhd as a Customer Excellence Officer to manage customer interactions through calls, live chats, and emails while maintaining comprehensive records.

About the Company

Hunters International Sdn Bhd is a recruitment firm specializing in providing staffing solutions across various industries.

Key Highlights

✓ Handle inbound and outbound customer communications.
✓ Ensure a positive customer experience through various channels.
✓ Document interactions accurately in the CRM database.
✓ Work in a dynamic and supportive environment.

💡 Honest Take: This role is ideal for those passionate about customer service, but may require handling challenging situations frequently.

Pros

✓ Opportunity to develop customer service skills.
✓ Supportive team environment.
✓ Diverse communication channels.

Cons

✗ May involve handling difficult customer complaints.
✗ Fixed location in Kuala Lumpur.
✗ No remote work options available.

Best For: This role is for those who thrive in a fast-paced, customer-centric environment.

Watch Out: Be prepared for the demands of managing multiple customer inquiries simultaneously.

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Expert Review

Our analysis indicates that the role of Customer Excellence Officer at Hunters International Sdn Bhd is focused on delivering exceptional customer service. You'll engage with customers through calls, live chats, and emails, ensuring that their experiences are positive and consistent. It's crucial to maintain accurate records in the CRM database, allowing for follow-ups and service continuity.

This position about answering queries; it often involves navigating challenging situations. Candidates should be ready to deal with complaints effectively while maintaining a professional demeanor. The job is located in Kuala Lumpur, which means relocation might be necessary for those living outside the area.

this role is perfect for individuals looking to build a career in customer service within a structured environment. However, those seeking remote work or a more flexible location should consider other options. For more details, visit the official job listing page at Hunters International.