We are looking for a proactive, hands-on HR Manager to lead all human resources functions for international coffee chain. You will play a strategic and operational role in talent acquisition, employee relations, compliance with UAE labour laws, performance management, and building a positive culture across our growing network of stores. Key Responsibilities • Talent Acquisition & Onboarding: Manage end-to-end recruitment for store teams, supervisors, managers, and support roles. Build talent pipelines for fast-paced F&B needs and ensure smooth onboarding. • UAE Labour Law Compliance: Ensure full adherence to UAE labour regulations, including contracts, visas, gratuity, leave policies, and Emiratization targets. Handle government portals (e.g., MOHRE, GDRFA). • Employee Relations & Engagement: Act as a trusted advisor to store managers and leadership. Resolve employee issues, conduct investigations, and drive engagement initiatives to reduce turnover. • Performance Management: Implement performance review processes, goal setting, and development plans. Support succession planning for key retail roles. • Compensation & Benefits: Oversee payroll coordination, salary benchmarking, incentives, and benefits administration in line with market standards. • Training & Development: Identify training needs and coordinate programs (customer service, leadership, compliance) to build team capabilities. • HR Administration: Maintain employee records, HRIS systems, and generate reports on headcount, attrition, and key HR metrics. • Culture & Employer Branding: Promote compnay values, organize team events, and strengthen our employer brand to attract top F&B talent. Requirements & Qualifications • Experience: 5–8+ years of HR experience, with at least 3 years in a managerial role within F&B, Retail, or Hospitality in the UAE/GCC. • Education: Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., CIPD, SHRM, or UAE-specific) is a plus. • Knowledge: Strong command of UAE Labour Law and practical experience with visas, labour disputes, and Emiratization. Skills Skills: • Excellent interpersonal and communication skills (Arabic & English – bilingual preferred). • Ability to thrive in a fast-paced, multi-site retail environment. • Strong problem-solving, organizational, and data-driven decision-making abilities. • Proficiency in MS Office and HR software. • Personal Attributes: Hands-on, approachable, resilient, and passionate about people and the coffee industry.