Sr. CSR

Redstone Foods, Inc.

Join Redstone Foods as a Sr. CSR, where you'll tackle complex customer inquiries and collaborate across departments to streamline solutions.

Last checked on May 22, 2026. We may earn a commission when you click through.

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For those who thrive on collaboration and problem-solving, this Sr. CSR role at Redstone Foods could be a great fit, offering good pay and a supportive work environment.

✓ Competitive hourly rate of $22-$26. ✓ 401(k) matching and health benefits. ✓ Focus on innovation and customer service.

Sr. CSR

Redstone Foods, Inc.

Updated 1 hour ago
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Carrollton On-site 22 – 26 Full-Time

For those who thrive on collaboration and problem-solving, this Sr. CSR role at Redstone Foods could be a great fit, offering good pay and a supportive work environment.

About this role

The Sr. CSR role at Redstone Foods offers an engaging work environment focused on customer service and collaboration, ideal for experienced professionals.

About the Company

Redstone Foods, Inc. specializes in food distribution and emphasizes collaboration and innovation in service.

Key Highlights

  • Handle escalated customer inquiries with professionalism.
  • Collaborate with Sales, Operations, and Logistics teams.
  • Empower customers with effective solutions.
  • Full-time position with competitive pay.
  • Onsite work in Carrollton, TX.

💡 Honest Take: This job is great for problem-solvers who enjoy working directly with customers and various departments. It's a solid option if you're looking for stability in the food service industry.

Pros

  • Competitive hourly rate of $22-$26.
  • 401(k) matching and health benefits.
  • Focus on innovation and customer service.
  • Collaborative work culture.
  • Direct hire with no agency involvement.

Cons

  • Onsite work may not suit everyone.
  • Dealing with escalated complaints can be stressful.
  • Limited to food service industry experience.
  • High expectations for problem-solving.
  • Potential for long hours in busy periods.

Best For: Ideal for those with a background in customer service and a knack for logistics, looking for a stable career in a growing company.

Watch Out: Be prepared for a fast-paced environment with high expectations for customer satisfaction and problem resolution.

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What Customers Say

Workers appreciate the collaborative culture and competitive pay, but some express concerns about the pressure from escalated customer issues.

Expert Review

This Sr. CSR position at Redstone Foods offers a chance to engage with customer challenges directly. You'll be handling escalated inquiries, which can be demanding but rewarding. The hourly rate of $22 to $26 is competitive for the industry, especially with additional benefits like 401(k) matching and health insurance.

The company values collaboration, making it essential that you're comfortable working with various departments. Expect to jump between Sales, Operations, and Logistics as you streamline solutions for customers. This is a great fit if you thrive in team settings and enjoy problem-solving.

While the pay is decent, the onsite requirement means commuting is a must. The role demands resilience, especially when managing sensitive customer complaints. If you're not keen on high-pressure situations or prefer remote work, this might not be the best fit. Check out more details on Redstone Foods' official site here.

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