BPO Agents Fresh Grads

Concentrix Philippines

Concentrix is hiring customer service representatives at SM Megamall, offering entry-level opportunities for fresh graduates.

Last checked on July 31, 2026. We may earn a commission when you click through.

This opportunity is ideal for recent graduates seeking to enter the BPO sector. However, that the fast-paced environment may not suit everyone.

✓ Entry-level positions available ✓ Supportive training for newbies ✓ Convenient location at SM Megamall

BPO Agents Fresh Grads

Concentrix Philippines

Updated 25 days ago

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Mandaluyong

This opportunity is ideal for recent graduates seeking to enter the BPO sector. However, that the fast-paced environment may not suit everyone.

About this role

Concentrix is hiring customer service representatives at SM Megamall, offering entry-level opportunities for fresh graduates.

About the Company

Concentrix is a global leader in customer experience solutions, providing a range of BPO services.

Key Highlights

✓ Newbie-friendly environment
✓ Career growth opportunities
✓ Voice, non-voice, and blended roles available
✓ Located near SM Megamall
✓ Full-time employment

💡 Honest Take: While the job is accessible for fresh graduates, be prepared for the competitive nature of the BPO industry. Many entry-level positions can be demanding, so managing expectations is key.

Pros

✓ Entry-level positions available
✓ Supportive training for newbies
✓ Convenient location at SM Megamall
✓ Potential for career advancement
✓ Diverse roles to choose from

Cons

✗ Fast-paced and demanding work environment
✗ Limited information on salary
✗ Onsite work only
✗ High turnover rates in the industry
✗ Job stress can be significant

Best For: Young professionals who thrive in dynamic work environments and are eager to learn.

Watch Out: The job can be high-pressure, so those not accustomed to fast-paced roles may find it challenging.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Employees appreciate the training provided but often mention the high-stress environment and demanding workload.

Expert Review

Entering the BPO field at Concentrix offers fresh graduates a solid starting point. The company emphasizes training, which can ease the transition into customer service roles. However, the competitive nature of the environment means you need to be ready for challenges.

With positions available both in voice and non-voice, applicants have the flexibility to find a suitable role. Yet, the lack of disclosed salary details can make it difficult to gauge overall compensation.

On the downside, the demanding nature of BPO work can lead to burnout, especially for those new to the industry. Many employees report high-stress levels due to performance expectations. It's essential to weigh these factors before diving in.

For those ready to embrace the hustle and build a career in customer service, Concentrix at SM Megamall can be a worthwhile opportunity. Just ensure you're prepared for the pressure and fast-paced work.