Customer Service Representative - Urdu/Hindi Speaker

Tafaseel

Join Tafaseel as a Customer Service Representative to handle inquiries, resolve complaints, and provide information in Urdu and Hindi.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid opportunity for bilingual speakers looking to start a career in customer service within the healthcare sector.

✓ Supportive work environment ✓ Potential for growth within the company ✓ Use of bilingual skills

Customer Service Representative - Urdu/Hindi Speaker

Tafaseel

Updated 1 day ago

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عجمان دوام كامل

A solid opportunity for bilingual speakers looking to start a career in customer service within the healthcare sector.

About this role

Join Tafaseel as a Customer Service Representative to handle inquiries, resolve complaints, and provide information in Urdu and Hindi.

About the Company

Tafaseel is a healthcare service provider committed to delivering high-quality customer support in the UAE.

Key Highlights

✓ Full-time position in Ajman
✓ Bilingual support in Urdu and Hindi
✓ Handle patient inquiries and complaints
✓ Work in a supportive healthcare environment
✓ Opportunities for career growth

💡 Honest Take: This role is ideal for those fluent in Urdu and Hindi who enjoy helping others, but may involve handling challenging customer situations.

Pros

✓ Supportive work environment
✓ Potential for growth within the company
✓ Use of bilingual skills
✓ Direct interaction with patients
✓ Full-time employment

Cons

✗ May involve difficult customer interactions
✗ No salary information provided
✗ Limited remote work options
✗ High call volume expected
✗ Requires strong problem-solving skills

Best For: Ideal for those passionate about healthcare and customer service, especially in a multicultural environment.

Watch Out: Be prepared for a fast-paced environment and the need to manage multiple inquiries effectively.

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What Customers Say

Employees appreciate the supportive environment but mention the challenges of managing high call volumes and demanding customer interactions.

Expert Review

This position at Tafaseel is focused on providing excellent customer service within the healthcare industry. Bilingual abilities in Urdu and Hindi are a must, allowing representatives to assist a diverse patient base effectively. The role requires managing inquiries and complaints, which can be demanding, especially during peak hours.

The job offers a full-time schedule in Ajman, providing an opportunity to work closely with patients and support their needs. While the company promotes a supportive environment, potential candidates should be ready to handle challenging situations and high call volumes. According to the official job listing, there are no specifics on salary, which may be a consideration for applicants.

This role is perfect for those looking to start their career in customer service, particularly in healthcare. Candidates should feel comfortable navigating both verbal and written communication, as inquiries will often need to be converted into emails for further processing. Overall, Tafaseel presents a valuable opportunity for individuals aiming to grow in a dynamic workplace.