Associate Customer Support - Japanese Speaker
Laurelsoft (M) Sdn Bhd
Language proficiency required:.Position Summary: Handle live contacts of customers and provide appropriate solution to their queries.Handle phone calls with customer queries and provide resolution to end users.Escalate priority issues per Client...
About this role
About the Company
Laurelsoft (M) Sdn Bhd is dedicated to providing excellent customer service and support solutions across various industries.
Key Highlights
- ✓ Handle live customer contacts and resolve queries effectively.
- ✓ Escalate priority issues to team leads as necessary.
- ✓ Work in a dynamic environment that values communication skills.
- ✓ Opportunity to enhance problem-solving abilities in customer support.
💡 Honest Take: This role requires a strong command of the Japanese language and may involve high-stress situations, making it essential for candidates to be resilient and adaptable.
We may receive a referral fee when you apply through our links.
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