Call Center Agent

BPO Sapient NCR

Sapient is urgently hiring Call Center Agents for a non-voice account in Metro Manila. High school graduates are encouraged to apply.

Last checked on July 27, 2026. We may earn a commission when you click through.

This opportunity is worthwhile for high school graduates eager to enter the workforce and gain experience in customer service. However, those looking for a balanced work-life situation might find the demands challenging.

✓ No experience required ✓ Quick hiring process ✓ Potential for skill development

Call Center Agent

BPO Sapient NCR

Updated 29 days ago

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Mandaluyong

About this role

Sapient is urgently hiring Call Center Agents for a non-voice account in Metro Manila. High school graduates are encouraged to apply.

About the Company

BPO Sapient NCR is a prominent player in the BPO industry, offering various customer service solutions.

Key Highlights

✓ Immediate hiring for high school graduates
✓ Non-voice account responsibilities
✓ Opportunities for career growth
✓ Supportive work environment
✓ Metro Manila locations available

💡 Honest Take: While this position offers immediate hiring, the workload can be demanding, and initial training may be intense. Applicants should prepare for long hours during peak times, which are common in BPO settings.

Pros

✓ No experience required
✓ Quick hiring process
✓ Potential for skill development
✓ Stable job in a growing industry

Cons

✗ High-pressure work environment
✗ Long hours during peak times
✗ Limited initial salary transparency
✗ May require weekend work

Best For: Young adults in Metro Manila looking to start their careers in customer service without prior experience.

Watch Out: Be prepared for a demanding work schedule, especially during peak hours, which can impact work-life balance.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Many employees appreciate the quick hiring process, but some express concerns about the demanding nature of the work.

Expert Review

The hiring process at Sapient is notably swift, often resulting in quick placements for applicants. However, the nature of the work can be challenging, especially for those new to the BPO industry. It’s non-voice roles may require significant attention to detail and customer interaction through written communication.

Training programs are but can be intense, setting high expectations from the start. Overall, while this role is an excellent entry point for fresh graduates, it may not be suitable for individuals seeking a laid-back work atmosphere. Be ready to adapt quickly to a fast-paced environment, and consider how this fits with your career goals.

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