Receptionist

Dalata Hotel Group

Join Dalata Hotel Group as a receptionist, taking and confirming guest reservations while providing excellent customer service.

Last checked on August 17, 2026. We may earn a commission when you click through.

This receptionist role at Dalata Hotel Group is ideal for those seeking a career in hospitality with growth opportunities. However, be ready for a demanding work pace, especially during busy periods.

✓ Comprehensive employee benefits ✓ Strong career development support ✓ Positive work culture

Receptionist

Dalata Hotel Group

Updated 10 days ago

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Galway Full Time

This receptionist role at Dalata Hotel Group is ideal for those seeking a career in hospitality with growth opportunities. However, be ready for a demanding work pace, especially during busy periods.

About this role

Join Dalata Hotel Group as a receptionist, taking and confirming guest reservations while providing excellent customer service.

About the Company

Dalata Hotel Group is a leading hotel operator in Ireland, focused on delivering exceptional service and career development opportunities.

Key Highlights

✓ Cycle to Work Scheme
✓ Transport Schemes
✓ Pension access
✓ Development Opportunities through Dalata Academy
✓ Staff Appreciation initiatives

💡 Honest Take: While the job offers valuable benefits, the workload can be high during peak seasons, which isn't highlighted in the listing. Expect to juggle various tasks, and be prepared for a fast-paced environment.

Pros

✓ Comprehensive employee benefits
✓ Strong career development support
✓ Positive work culture
✓ Opportunities for advancement

Cons

✗ High-pressure environment during peak times
✗ Expectations for multitasking
✗ Salary not disclosed

Best For: Recent graduates or those with experience in customer service who thrive in dynamic work environments.

Watch Out: The role can be demanding during busy periods, leading to a fast-paced work environment that may not suit everyone.

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What Customers Say

Employees report a supportive environment with focus on career growth, though some mention the pressures of a busy reception area.

Expert Review

This receptionist position at Dalata Hotel Group offers a chance to engage with guests directly while providing essential support to the hotel's operations. Benefits like the Cycle to Work Scheme and pension access are attractive, but the absence of salary details is a notable omission. Career development through the Dalata Academy is a strong point, ppealing for those looking to grow within the hospitality sector.

The emphasis on staff appreciation suggests a positive workplace culture. However, the reality of the role often involves managing heavy workloads during peak times, which can be stressful. Those considering this position should be prepared for the demands of a busy hotel environment.

Overall, if you enjoy customer interaction and are seeking a supportive, growth-oriented workplace, this role might be a good fit.