Customer Communications Lead

The Recruitment Company Australia

The Recruitment Company Australia is looking for a Customer Communications Lead to manage the communications strategy during a significant transition program.

Last checked on June 21, 2026. We may earn a commission when you click through.

This position offers a unique opportunity for those skilled in customer communications, but the lack of salary information may deter some candidates. It is perfect for professionals ready to lead strategic initiatives in a dynamic environment.

✓ Leadership role with strategic impact ✓ Opportunity to work on a major transition ✓ Collaborative environment

Customer Communications Lead

The Recruitment Company Australia

Updated 19 days ago

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Surry Hills

About this role

The Recruitment Company Australia is looking for a Customer Communications Lead to manage the communications strategy during a significant transition program.

About the Company

The Recruitment Company Australia specialises in recruitment services across various industries, focusing on finding the right talent for businesses.

Key Highlights

✓ Lead customer communications for a major transition
✓ Develop and implement strategic communication plans
✓ Collaborate with cross-functional teams
✓ Engage with stakeholders to enhance customer experience

💡 Honest Take: This role is ideal for experienced communicators looking to make a significant impact during a transition period.

Pros

✓ Leadership role with strategic impact
✓ Opportunity to work on a major transition
✓ Collaborative environment

Cons

✗ No salary range provided
✗ Located in Surry Hills, which may not suit everyone
✗ Limited remote work options

Best For: Ideal for experienced individuals in customer communications looking to shape strategy during significant changes.

Watch Out: Consider the lack of remote work options if flexibility is a priority for you.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Feedback from employees indicates a supportive work environment focused on collaboration and growth.

Expert Review

Focusing on strategic impact, this role requires a strong background in customer communications. The absence of compensation details may leave potential applicants uncertain about the position's attractiveness. The opportunity to lead communications during a major transition is appealing, especially for those looking to make a substantial impact in their field.

Collaboration with cross-functional teams is essential, as the role will involve engaging various stakeholders to enhance the customer experience. Candidates should be prepared for a fast-paced environment that demands adaptability and strong leadership skills.

This position is not recommended for those seeking remote work flexibility, as it is based in Surry Hills. The company is known for its focus on finding the right talent, which suggests a supportive environment for professionals looking to grow their careers. Interested applicants can find more details on the official listing at The Recruitment Company Australia.