Customer Service Representative

Tektronix

Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer.Updating the customers about the status and maintaining high customer focus during the interactions...

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Customer Service Representative

Tektronix

Updated 2 hours ago
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George Town 📅 2024-04-07

About this role

Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer.Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency.Verifying the customer re

About the Company

Tektronix is a leading company in providing measurement solutions and services for various industries.

Key Highlights

  • Coordinates with internal teams to meet customer SLAs.
  • Maintains high customer focus during interactions.
  • Updates customers on the status of their inquiries.
  • Verifies customer requests efficiently.

💡 Honest Take: This role demands strong communication skills and the ability to handle customer queries effectively. Expect a fast-paced environment with a clear focus on meeting service agreements.

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