Customer Success Manager

Nasscomm

Join Nasscomm as a remote Customer Success Manager to support high-profile clients in the entertainment industry.

Last checked on August 26, 2026. We may earn a commission when you click through.

This role is ideal for communicative professionals passionate about customer success, especially in the entertainment sphere. However, its demanding hours and high expectations may not suit everyone.

✓ Fully remote work arrangement ✓ Engagement with prestigious clients ✓ Opportunities for professional growth

Customer Success Manager

Nasscomm

Updated 17 hours ago

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Gandhinagar Remote

This role is ideal for communicative professionals passionate about customer success, especially in the entertainment sphere. However, its demanding hours and high expectations may not suit everyone.

About this role

Join Nasscomm as a remote Customer Success Manager to support high-profile clients in the entertainment industry.

About the Company

Nasscomm is a leading organization focused on enhancing the customer experience within the tech and entertainment sectors.

Key Highlights

✓ 100% remote position, working US Eastern Hours.
✓ Engage with elite clients like talent agents and brand managers.
✓ Proactive role requiring excellent communication skills.
✓ Opportunity to work with high-profile rights holders.

💡 Honest Take: While the remote setup is a major convenience, the role demands constant availability during US hours, which can lead to a challenging work-life balance. needs of high-profile clients may add pressure.

Pros

✓ Fully remote work arrangement
✓ Engagement with prestigious clients
✓ Opportunities for professional growth

Cons

✗ Requires availability during US Eastern hours
✗ High-pressure environment with elite clients
✗ Salary not disclosed

Best For: Perfect for individuals who thrive in high-pressure environments and have a passion for customer relations.

Watch Out: Be prepared for potentially irregular hours and the need to manage high-profile client expectations.

Apply for this position →

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Expert Review

In this role at Nasscomm, you will be expected to maintain strong relationships with high-profile clients, which can be both rewarding and demanding. The 100% remote aspect provides flexibility, but the requirement to work US Eastern hours could disrupt your personal schedule. Our editorial team found that success in this position heavily relies on your ability to communicate effectively and manage client relationships under pressure.

While working with elite clients like talent agents and brand managers can be a highlight, it also comes with challenges. The expectations are high, and the environment can be fast-paced. Those who excel in customer success roles often find themselves navigating complex situations and tight deadlines, so readiness for this dynamic is essential.

Overall, this position offers an for those in the customer success field, particularly if you appreciate the intersection of technology and entertainment. For more details, visit the official listing at Nasscomm's page.