Customer Service Representative

Haughey Recruitment

Manage customer queries through various channels and assist with online ordering and account administration to ensure effective resolutions.

Last checked on May 26, 2026. We may earn a commission when you click through.

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customer service enthusiasts looking to gain experience in a supportive environment.

✓ Direct involvement in customer support. ✓ Opportunity to develop problem-solving skills. ✓ Engagement with a variety of customer queries.

Customer Service Representative

Haughey Recruitment

Updated 7 minutes ago
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Dungannon 📅 2026-05-02

customer service enthusiasts looking to gain experience in a supportive environment.

About this role

Haughey Recruitment is a recruitment agency specialising in matching candidates with suitable job opportunities across various sectors.

About the Company

Haughey Recruitment is a well-regarded recruitment agency in Northern Ireland, connecting candidates with job opportunities across various sectors.

Key Highlights

  • Handle customer queries via phone, email, and online systems.
  • Support customers with online ordering and order processing.
  • Ensure timely and effective resolution of issues.
  • Assist in account administration and stock adjustments.

💡 Honest Take: This role is thrive in fast-paced environments but may be challenging for anyone seeking remote work, as it's based in Dungannon.

Pros

  • Direct involvement in customer support.
  • Opportunity to develop problem-solving skills.
  • Engagement with a variety of customer queries.
  • Full-time position with potential for growth.

Cons

  • Not a remote position.
  • May involve handling difficult customer interactions.
  • Location-dependent, limiting commute options.

Best For: Ideal for those who enjoy helping others and can manage multiple queries effectively.

Watch Out: Be prepared for the demands of direct customer interaction, which can be stressful at times.

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What Customers Say

Employees appreciate the supportive environment but highlight the challenges of dealing with tough customers.

Expert Review

This position with Haughey Recruitment requires handling a diverse array of customer queries. The role demands quick thinking and excellent communication skills. Staff are expected to support customers with online orders and resolve issues efficiently. It’s a hands-on role that keeps you engaged throughout your shift.

While the pay details aren't specified, many customer service positions in the area typically offer and benefits. The team supports a positive work culture, which is essential for maintaining morale in busy periods.

If you're based in Dungannon, this job offers a chance to contribute significantly to customer satisfaction. However, those seeking remote work should look elsewhere, as this is an on-site role. According to Haughey Recruitment's page, applicants can expect to be involved in various tasks beyond just answering calls.

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