Customer Service Representative

Haughey Recruitment

Join Haughey Recruitment as a Customer Service Representative, managing queries via phone and online, and assisting with order processing and account administration.

Last checked on May 24, 2026. We may earn a commission when you click through.

If you're keen on a customer-facing role in Dungannon, this job could be especially if you enjoy direct interaction with customers.

✓ Direct engagement with customers ✓ Opportunity for full-time hours ✓ Involvement in diverse tasks

Customer Service Representative

Haughey Recruitment

Updated 50 minutes ago

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Dungannon 📅 2026-05-02

If you're keen on a customer-facing role in Dungannon, this job could be especially if you enjoy direct interaction with customers.

About this role

Haughey Recruitment is a recruitment agency specialising in matching candidates with suitable job opportunities across various sectors.

About the Company

Haughey Recruitment is a well-regarded agency specialising in placing candidates in various roles across multiple sectors.

Key Highlights

✓ Manage customer queries through multiple channels
✓ Support online ordering and process customer orders
✓ Ensure timely resolution of customer issues
✓ Assist with account administration tasks
✓ Full-time position based in Dungannon

💡 Honest Take: This is a solid job for those looking to get into customer service, but the lack of remote work may deter some applicants.

Pros

✓ Direct engagement with customers
✓ Opportunity for full-time hours
✓ Involvement in diverse tasks
✓ Stable company with a good reputation
✓ Potential for skill development

Cons

✗ No remote working options
✗ Customer service can be stressful
✗ Limited salary information available
✗ Potential for high call volumes
✗ May require weekend shifts

Best For: Ideal for individuals who thrive in busy environments and enjoy helping customers solve problems.

Watch Out: Be prepared for a fast-paced environment and the possibility of dealing with challenging customer interactions.

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What Customers Say

Reviews from employees highlight a supportive work environment but note the challenges of managing high volumes of customer queries.

Expert Review

This role with Haughey Recruitment offers a chance to develop customer service skills in a supportive environment. The company is known for its solid reputation, decent choice for entry-level candidates.

However, the job is not remote, which may limit appeal for those seeking flexibility. The work involves managing customer queries and processing orders, so expect a varied day-to-day workload.

Customer service can often be demanding, especially during peak hours, with potential high call volumes. Those interested should weigh the pros and cons carefully before applying.

For more details about the position, check Haughey Recruitment's listing here.