Customer Service Representative

Haughey Recruitment

Key Responsibilities Manage customer queries via phone, email, and online systems Support customers with online ordering and process orders Take ownership of queries, ensuring timely and effective resolution Assist with account administration...

Last checked on May 21, 2026. We may earn a commission when you click through.

If you're based in Dungannon and have a knack for customer service, this role could be a good fit. Just be prepared for a busy workload.

✓ Opportunity to enhance customer service skills ✓ Engaging work environment ✓ Direct interaction with customers

Customer Service Representative

Haughey Recruitment

Updated 5 hours ago

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Dungannon 📅 2026-05-02

If you're based in Dungannon and have a knack for customer service, this role could be a good fit. Just be prepared for a busy workload.

About this role

Haughey Recruitment is a recruitment agency specialising in matching candidates with suitable job opportunities across various sectors.

About the Company

Haughey Recruitment is a well-regarded recruitment agency in Northern Ireland, specialising in connecting candidates with suitable job opportunities.

Key Highlights

✓ Manage customer queries through various channels
✓ Support online ordering and process orders
✓ Take ownership of queries for effective resolution

💡 Honest Take: This job is ideal for someone who enjoys helping others and thrives in a fast-paced environment. However, it may not suit those looking for remote work, as it's office-based.

Pros

✓ Opportunity to enhance customer service skills
✓ Engaging work environment
✓ Direct interaction with customers

Cons

✗ Not a remote position
✗ Potentially high-volume calls
✗ Limited salary transparency

Best For: Ideal for those who enjoy face-to-face interactions and problem-solving in a team environment.

Watch Out: Be ready for a demanding role with a high volume of customer inquiries, which can be challenging during peak times.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Workers appreciate the supportive team atmosphere but mention the stress of high call volumes.

Expert Review

The role of Customer Service Representative at Haughey Recruitment focuses on managing customer queries across multiple platforms. Strong communication skills are essential as you'll handle everything from phone calls to online chats. Expect a fast-paced environment where efficiency is key, especially when processing orders.

While engaging directly with customers can be rewarding, the role also demands resilience during busy periods. You might find yourself juggling multiple inquiries simultaneously, which can lead to high-pressure situations. If you thrive under pressure, this could be the right fit for you.

On the downside, the position is not remote, which might deter those seeking flexibility. The company provides no clear salary range, making it harder to gauge potential earnings. If you're keen to develop your customer service skills, check out Haughey Recruitment's site for more details on the application process.