Asian Service Desk Operator

The Japan Research Institute, Limited, Philippine Branch

To serve as primary contact for IT support across the Asia region, handling incidents, service requests, and daily operational tasks.This position is essential to maintain business continuity by ensuring timely incident resolution, effective...

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Asian Service Desk Operator

The Japan Research Institute, Limited, Philippine Branch

Updated 22 hours ago
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Makati City 📅 2026-04-19

About this role

To serve as primary contact for IT support across the Asia region, handling incidents, service requests, and daily operational tasks.This position is essential to maintain business continuity by ensuring timely incident resolution, effective coordination with internal and external support teams, and

About the Company

The Japan Research Institute, Limited, Philippine Branch specializes in research and consulting services within the Asia region, aiming to enhance business operations and technological integration.

Key Highlights

  • Primary IT support contact for the Asia region
  • Handles incident resolution and service requests
  • Ensures business continuity through effective coordination
  • Important role in maintaining operational efficiency

💡 Honest Take: While the position is crucial for IT support, applicants should be prepared for potentially high-pressure situations and the need for quick problem-solving skills.

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