Customer Service Representative - Vodafone UK - Cairo

VOIS Egypt

Job Description • Serve as the primary point of contact for customers. • Handle customer inquiries over the phone and assist in resolving issues. • Ensure a consistently high-quality customer experience. Benefits: • Competitive salary packages. •...

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Customer Service Representative - Vodafone UK - Cairo

VOIS Egypt

Updated 1 day ago
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Cairo دوام كامل

About this role

Job Description • Serve as the primary point of contact for customers. • Handle customer inquiries over the phone and assist in resolving issues. • Ensure a consistently high-quality customer experience. Benefits: • Competitive salary packages. • Comprehensive online training. • Hybrid work model (only 2 days on-site per week) after the first 3 months. • Company-provided laptop, headset, and internet allowance. • Clear opportunities for career growth. • No night shifts. • Five working days per week with two days off. • Social and Medical Insurance coverage. Job Requirements • Fluency in English is a MUST. • Applicants must be University Graduates, Dropouts or Gap-year Students. • Egyptian Nationality is required. • Excellent Communication Skills. • Previous Customer Service Experience is a Plus.

About the Company

VOIS Egypt provides customer service solutions for Vodafone UK, focusing on quality and support.

Key Highlights

  • Competitive salary packages
  • Hybrid work model (2 days on-site after 3 months)
  • Comprehensive online training provided
  • No night shifts, 5-day work week
  • Social and Medical Insurance coverage

💡 Honest Take: This position offers solid benefits, especially with a hybrid model and training. However, applicants must be fluent in English and have prior customer service experience.

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