Customer Experience for Malaysia and Singapore
Lazada
Department: Customer Service Location: Malaysia.Lead the development of customer experience strategies aligned with the company's goals and objectives.Conduct in-depth analysis of customer feedback, trends, and market insights to identify...
Last checked on May 3, 2026. We may earn a commission when you click through.
Customer Experience for Malaysia and Singapore
Lazada
Updated 21 days agoYou'll be redirected to my.talent.com
About this role
Lazada is a leading e-commerce platform in Southeast Asia, providing a wide range of products and services to customers across the region.
About the Company
Lazada is a leading e-commerce platform in Southeast Asia, focusing on providing a seamless online shopping experience.
Key Highlights
- ✓ Lead the development of customer experience strategies.
- ✓ Conduct in-depth analysis of customer feedback and trends.
- ✓ Identify opportunities for improvement in service delivery.
- ✓ Define and track key performance indicators.
💡 Honest Take: This position requires strong analytical skills and a proactive approach. Expect to face challenges in addressing diverse customer needs across two markets.
You'll be redirected to my.talent.com