Customer Service Advisor

Pertemps

Join Pertemps as a Customer Service Advisor, where you'll handle safeguarding concerns and ensure clear communication with customers.

Last checked on July 24, 2026. We may earn a commission when you click through.

This position is ideal for individuals who thrive in customer service roles and enjoy problem-solving. However, those seeking a slower-paced job may find the demands challenging.

✓ Opportunity to develop customer service skills ✓ Collaborative team environment ✓ Chance to make a positive impact on customer experiences

Customer Service Advisor

Pertemps

Updated 14 hours ago

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You'll be redirected to uk.talent.com

London

This position is ideal for individuals who thrive in customer service roles and enjoy problem-solving. However, those seeking a slower-paced job may find the demands challenging.

About this role

Join Pertemps as a Customer Service Advisor, where you'll handle safeguarding concerns and ensure clear communication with customers.

About the Company

Pertemps is a leading recruitment agency in the UK, specialising in connecting talent with the right job opportunities.

Key Highlights

✓ Address safeguarding concerns effectively
✓ Collaborate with team members for seamless service
✓ Deliver friendly and accurate service information

💡 Honest Take: While the role offers a chance to engage with customers, the pressure to escalate concerns can be high. It's important to be ready for a fast-paced environment where support may be limited during peak times.

Pros

✓ Opportunity to develop customer service skills
✓ Collaborative team environment
✓ Chance to make a positive impact on customer experiences

Cons

✗ High-pressure situations with safeguarding issues
✗ Potential for limited support during busy periods
✗ Role may require quick escalation of issues

Best For: This role is suited to proactive individuals looking to build a career in customer service, especially in safeguarding contexts.

Watch Out: Be prepared for a demanding role where quick thinking and effective escalation of issues are crucial.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Employees appreciate the supportive team atmosphere but note the challenges of handling high-pressure situations regularly.

Expert Review

This role as a Customer Service Advisor at Pertemps of customer interaction and safeguarding responsibilities. Candidates should be aware that the job involves handling sensitive situations, requiring a calm demeanour and quick decision-making skills. Customer service experience is essential, as you will be the first point of contact for many clients.

The pressure to manage and escalate safeguarding concerns can be intense, especially during peak service hours. This may not suit those who prefer a more relaxed work environment. team dynamics can vary; while collaboration is encouraged, support may wane during busy periods, leading to a challenging experience.

Overall, if you're looking to enhance your customer service skills while working in a dynamic team, this role could be a great fit. However, assess your readiness to handle the demands that come with safeguarding responsibilities. The official Pertemps site provides further insights into their working culture and expectations.