Customer Service Officer

Bendigo Bank

Join Bendigo Bank as a Customer Service Officer in Richmond, where you're empowered to enhance customer interactions and contribute to a community-focused banking experience.

Last checked on June 24, 2026. We may earn a commission when you click through.

This position is ideal for individuals seeking part-time work in a supportive environment. However, those looking for full-time hours or higher pay might find it lacking.

✓ Community-focused work environment ✓ Flexible part-time hours ✓ Supportive team culture

Customer Service Officer

Bendigo Bank

Updated 12 days ago

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Richmond Part Time

This position is ideal for individuals seeking part-time work in a supportive environment. However, those looking for full-time hours or higher pay might find it lacking.

About this role

Join Bendigo Bank as a Customer Service Officer in Richmond, where you're empowered to enhance customer interactions and contribute to a community-focused banking experience.

About the Company

Bendigo Bank is dedicated to delivering superior customer service and community engagement, redefining the traditional banking experience.

Key Highlights

✓ Part-time position with flexible hours
✓ Focus on customer engagement and service delivery
✓ Opportunity to work in a community-driven environment
✓ Supportive team culture
✓ Potential for personal growth and development

💡 Honest Take: This role offers a unique chance to work in a community-oriented bank, value customer service and local engagement.

Pros

✓ Community-focused work environment
✓ Flexible part-time hours
✓ Supportive team culture
✓ Emphasis on personal growth
✓ Opportunity to develop customer service skills

Cons

✗ Limited hours may not suit everyone
✗ Salary details are not provided
✗ Potentially lower pay compared to full-time roles
✗ Not remote, requiring on-site presence
✗ Community banking may not appeal to all

Best For: Ideal for students, parents, or anyone looking for flexible working hours while contributing to local banking.

Watch Out: Be aware that the lack of salary transparency may be a concern for some applicants.

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What Customers Say

Employees generally appreciate the community-driven approach and supportive team atmosphere, but some mention limited hours and salary clarity.

Expert Review

This part-time Customer Service Officer role at Bendigo Bank presents an intriguing opportunity for those passionate about community banking. The emphasis on customer service offers a rewarding experience, especially for individuals who thrive in supportive environments.

Working with Bendigo means being part of a broader mission to enhance community engagement, which can be fulfilling for those who value local connections. However, the role's part-time nature might not meet the needs of those seeking full-time employment or higher earnings.

that no salary information is available, which can make it challenging for candidates to assess the financial viability of the role. this position requires on-site presence in Richmond, limiting flexibility for remote work options.

Ultimately, if you're looking for a role that prioritises customer service within a community-focused bank, this could be a great fit. For more details, check the official listing at Bendigo Bank.