Project/Ops Manager

Innodata Inc.

In this position, you’ll manage the overall performance and governance of the Statement of Work (SOW), manage the day-to-day operations in accordance with the requirements of the Service Level Agreements (SLAs) set out in the SOW, promptly...

Last checked on May 15, 2026. We may earn a commission when you click through.

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If you're certified and enjoy operational management, this role at Innodata could be a solid fit.

✓ Clear expectations with SOW and SLAs ✓ Focus on problem-solving in operations ✓ Structured management environment

Project/Ops Manager

Innodata Inc.

Updated 2 hours ago
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If you're certified and enjoy operational management, this role at Innodata could be a solid fit.

About this role

Innodata Inc. specializes in providing data solutions and technology services, focusing on digital transformation and innovation.

About the Company

Innodata Inc. specializes in data-driven solutions, enhancing operational efficiency for various industries.

Key Highlights

  • Requires PMP or LSS certification
  • Manage overall performance of SOW
  • Resolve service delivery issues promptly
  • Oversee daily operations per SLAs
  • Work in a structured environment

💡 Honest Take: This job isn't for everyone; the certification requirement narrows the pool, but it ensures you're qualified.

Pros

  • Clear expectations with SOW and SLAs
  • Focus on problem-solving in operations
  • Structured management environment
  • Opportunity for professional growth

Cons

  • Certification is mandatory – PMP or LSS
  • Day-to-day operations can be repetitive
  • Service delivery issues can be stressful
  • Not a remote position

Best For: Ideal for individuals with strong problem-solving skills and a knack for managing detailed processes.

Watch Out: Be prepared for possible stress from daily operations and service delivery challenges.

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What Customers Say

Workers appreciate the structured expectations but note that the operational stress can be a challenge.

Expert Review

Innodata is on the lookout for a Project/Ops Manager, which demands PMP or LSS certification. This makes it clear that the company values qualified applicants. You’ll manage the Statement of Work (SOW) and ensure that daily operations align with Service Level Agreements (SLAs).

This position isn't flexible; it's site-based in Manila, which may not suit those wanting remote work. You'll need to identify and resolve service delivery issues quickly, which can be high-pressure. Expect a structured environment where every detail matters.

The role offers a clear path for professional growth, assuming you meet the certification requirement. If you thrive in managing complex operations and enjoy problem-solving, this could be a great fit. Check out more details on their site for the full scope of expectations.

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