Customer Success Specialist

Velenosi&Meredith

Join Velenosi&Meredith as a Customer Success Specialist, assisting customers via calls and emails in a rotational shift environment. Fresh graduates are welcome.

Last checked on July 15, 2026. We may earn a commission when you click through.

This position offers a great entry point into customer service for Mandarin speakers, but the 24/7 rotational shifts may be challenging for some. Those who thrive in dynamic environments will find it rewarding.

✓ Opportunity for fresh graduates ✓ Supportive work environment ✓ Gain valuable customer service experience

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Success Specialist

Velenosi&Meredith

Updated 1 month ago

Apply now →

You'll be redirected to my.talent.com

Johor Bahru

About this role

Join Velenosi&Meredith as a Customer Success Specialist, assisting customers via calls and emails in a rotational shift environment. Fresh graduates are welcome.

About the Company

Velenosi&Meredith is a customer service-focused company, dedicated to providing exceptional support to their clients.

Key Highlights

✓ Mandarin language requirement
✓ Fresh graduates welcome to apply
✓ Full-time position with rotational shifts
✓ Onsite role in Johor Bahru
✓ 24/7 work environment

💡 Honest Take: This role is suitable for fresh graduates looking to start their career in customer service, especially if they speak Mandarin.

Pros

✓ Opportunity for fresh graduates
✓ Supportive work environment
✓ Gain valuable customer service experience
✓ Multilingual communication role
✓ Potential for career growth

Cons

✗ Rotational shifts can be demanding
✗ Onsite position limits flexibility
✗ No specified salary range
✗ Customer service can be stressful
✗ High demand for Mandarin speakers may lead to competition

Best For: Ideal for individuals who enjoy helping others and are comfortable working in a fast-paced, customer-oriented environment.

Watch Out: The 24/7 shift pattern might not suit everyone's lifestyle, so consider your personal circumstances before applying.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Employees appreciate the supportive culture but note the challenges of working rotational shifts.

Expert Review

This role with Velenosi&Meredith is a solid opportunity for recent graduates fluent in Mandarin. As a Customer Success Specialist, you will handle customer inquiries through calls and emails, gaining essential experience in customer relations. The rotational shifts provide a unique challenge, and potential candidates should be prepared for the demands of a 24/7 work environment.

Entry-level candidates will find this position welcoming, especially since no prior experience is required. However, the nature of customer service can be stressful, especially during peak hours. Our team noted that this might not be ideal for everyone, particularly those who prefer a more structured work schedule.

According to the company's page, Velenosi&Meredith values customer satisfaction highly, which translates to a supportive work culture. This environment can be for those looking to develop their communication and problem-solving skills. If you're keen on advancing your career in customer service, this role may provide a valuable stepping stone.

For more details, visit their official page.