CX Change & Delivery Leader

Xero

Xero seeks a Change & Delivery Manager to lead transformations in the Customer Growth & Experience team, focusing on change management and integration of technology and processes.

Last checked on June 30, 2026. We may earn a commission when you click through.

This position offers a significant opportunity for experienced change managers looking to impact a well-respected company like Xero. However, its focus on leadership may deter less experienced candidates.

✓ Opportunity to lead significant transformations ✓ Work with a reputable company in the tech space ✓ Hybrid working model provides flexibility

CX Change & Delivery Leader

Xero

Updated 6 days ago

Apply now →

You'll be redirected to au.talent.com

New South Wales Hybrid

About this role

Xero seeks a Change & Delivery Manager to lead transformations in the Customer Growth & Experience team, focusing on change management and integration of technology and processes.

About the Company

Xero is a leading cloud-based accounting software provider, empowering small businesses with innovative financial management tools.

Key Highlights

✓ Lead pivotal transformations within the Customer Growth & Experience team
✓ Drive change management strategies for technology integration
✓ Focus on enhancing organisational culture and processes
✓ Collaborate with cross-functional teams to achieve goals

💡 Honest Take: This role is ideal for experienced professionals with a strong strategic background in change management, but it may not suit those without leadership experience.

Pros

✓ Opportunity to lead significant transformations
✓ Work with a reputable company in the tech space
✓ Hybrid working model provides flexibility

Cons

✗ Leadership experience required, limiting to senior candidates
✗ Role may involve high-pressure situations
✗ Not fully remote, which may not suit all applicants

Best For: This role is for individuals with strong strategic and leadership skills, particularly in change management and process integration.

Watch Out: Candidates should be prepared for a demanding role that requires significant expertise in change management and leadership.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Feedback from current employees highlights a supportive culture but notes that the pace can be demanding.

Expert Review

This position at Xero presents a unique opportunity for change management professionals. With the hybrid work format, it offers flexibility while engaging in meaningful transformations.

The role focuses on integrating technology and enhancing culture, making it ideal for those passionate about driving change. The company's strong reputation in the tech industry further elevates this position, attracting experienced candidates.

that this role is tailored for leaders, which may limit opportunities for entry-level applicants. Those without significant leadership experience might find it challenging to meet the expectations outlined in the job description.

Overall, if you're an accomplished change manager ready to lead at a forward-thinking company like Xero, this could be the perfect fit. For more details, check the official listing at Xero's page (https://au.talent.com/redirect?acquisition_sub_id=10101&bpid=27f75ef607f18421f0d1d6bcf192036e&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=624069158906890309&initiator=&is_gl=0&l=Wollongong&pc=17&pid=30d4c6dd3921&publisher=7c2b7e61c1).