Customer Service Advisor - Energy

Advancing People

Join as a Remote Customer Service Advisor, providing empathetic support to energy customers, managing queries and complaints from start to finish.

Last checked on July 10, 2026. We may earn a commission when you click through.

This position offers a meaningful chance to assist customers directly, empathetic individuals. However, the remote nature might not appeal to those who prefer in-person interactions.

✓ Flexible remote work options ✓ Direct engagement with customers ✓ Opportunity to make a positive impact

Customer Service Advisor - Energy

Advancing People

Updated 7 days ago

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You'll be redirected to uk.talent.com

Portslade Remote

This position offers a meaningful chance to assist customers directly, empathetic individuals. However, the remote nature might not appeal to those who prefer in-person interactions.

About this role

Join as a Remote Customer Service Advisor, providing empathetic support to energy customers, managing queries and complaints from start to finish.

About the Company

Advancing People is a recruitment agency focused on connecting talented individuals with great job opportunities.

Key Highlights

✓ Remote working opportunity
✓ Handle customer queries from start to finish
✓ Support vulnerable customers with empathy
✓ Full-time position available

💡 Honest Take: This role is ideal for those passionate about customer service and helping others, but may not suit individuals seeking a conventional office environment.

Pros

✓ Flexible remote work options
✓ Direct engagement with customers
✓ Opportunity to make a positive impact
✓ Full-time hours available

Cons

✗ Potentially challenging customer interactions
✗ Limited salary information available
✗ Remote work may feel isolating for some

Best For: Ideal for those looking to support others while working from home, especially in the energy sector.

Watch Out: Be prepared for emotionally demanding situations, particularly with vulnerable customers.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Employees appreciate the opportunity to help others but highlight the challenges of remote work and emotionally taxing interactions.

Expert Review

The role of a Remote Customer Service Advisor with Advancing People provides engage directly with customers in the energy sector. Empathy and patience are crucial as you handle various queries and complaints, offering support from start to finish. This position encourages a proactive approach to customer service and rewards those who can navigate sensitive situations effectively.

Remote working allows for flexibility, which can be a major draw for candidates looking to balance work and personal life. However, the isolation of remote work might not be for everyone, and maintaining motivation can be challenging without in-person team dynamics. The lack of detailed salary information could also be a concern for potential applicants.

If you're looking for a role that values emotional intelligence and direct customer interaction, this job could be a good match. The personal satisfaction of helping customers, especially those in vulnerable circumstances, can be rewarding. For more details, visit Advancing People's job listing at Talent.com.

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