Equipment Services Dispatcher

South Metro Fire Rescue

Join South Metro Fire Rescue as an Emergency Services Dispatcher, managing critical communications in emergency situations. Competitive salary with overtime opportunities.

Last checked on August 20, 2026. We may earn a commission when you click through.

This position offers a solid entry point into emergency services for those with the right background. However, the competitive selection process may deter some applicants.

✓ Competitive salary with overtime potential ✓ Meaningful work in community safety ✓ Comprehensive benefits package

Equipment Services Dispatcher

South Metro Fire Rescue

Updated 4 days ago

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Englewood $61.2k–$89.4k/yr Full-Time

This position offers a solid entry point into emergency services for those with the right background. However, the competitive selection process may deter some applicants.

About this role

Join South Metro Fire Rescue as an Emergency Services Dispatcher, managing critical communications in emergency situations. Competitive salary with overtime opportunities.

About the Company

South Metro Fire Rescue is dedicated to providing high-quality emergency services and ensuring public safety across the community.

Key Highlights

✓ Salary range of $61,217 - $89,351 annually
✓ Potential for an average of 225 hours of overtime per year
✓ Requires passing a CritiCall test and a panel interview
✓ Open to military communications experience
✓ Comprehensive benefits including medical, dental, and vision

💡 Honest Take: While the salary is attractive, the approval process can be competitive and rigorous, particularly the CritiCall test. Experience in public safety or military communications can greatly enhance your chances.

Pros

✓ Competitive salary with overtime potential
✓ Meaningful work in community safety
✓ Comprehensive benefits package
✓ Supportive team environment
✓ Opportunity for career advancement

Cons

✗ High-pressure work environment
✗ Challenging selection process
✗ Potential for irregular hours
✗ Requires specific testing
✗ Limited entry for those without relevant experience

Best For: Candidates passionate about emergency response and public safety, particularly those with relevant experience or education.

Watch Out: The selection process is stringent, and candidates must successfully pass a CritiCall test, which can be challenging for some.

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What Customers Say

Employees generally appreciate the community impact of their work and the supportive team culture, though some mention the high-pressure environment.

Expert Review

The role of Emergency Services Dispatcher at South Metro Fire Rescue is a crucial position that handles emergency communications. With a salary range of $61,217 to $89,351 and significant overtime potential, it’s appealing for job seekers looking for financial stability and meaningful work. The position demands high accountability and quick decision-making, making it ideal for those with prior experience in public safety or military communications.

Candidates should be prepared for a rigorous selection process, including a CritiCall test that assesses critical decision-making skills. that while the job offers a strong salary, the work can be stressful due to the nature of emergency response. Flexibility with hours is also a consideration, as dispatchers may have to work nights and weekends.

According to the job listing, the company offers benefits like medical, dental, vision, and tuition reimbursement, which can enhance overall compensation for employees. Overall, this role is well-suited for individuals seeking a career in emergency services with a commitment to community safety. For more details, visit their official site at South Metro Fire Rescue.