Senior Customer Claims Operations Specialist

Utmost Group

Utmost Group is hiring a Senior Administrator for their Claims team to manage daily processing and ensure compliance and service standards.

Last checked on July 31, 2026. We may earn a commission when you click through.

This position is suited for experienced administrators looking for a stable role in the insurance sector. However, the demanding nature of claims processing might not appeal to everyone, especially those seeking a less intense work environment.

✓ Stable fixed-term contract ✓ Opportunity to work in a reputable company ✓ Focus on compliance ensures job relevance

Senior Customer Claims Operations Specialist

Utmost Group

Updated 27 days ago

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About this role

Utmost Group is hiring a Senior Administrator for their Claims team to manage daily processing and ensure compliance and service standards.

About the Company

Utmost Group is a leading provider in the insurance and financial services sector, focusing on quality customer service.

Key Highlights

✓ 12-month fixed-term contract
✓ Focus on compliance and service standards
✓ Based in Navan office
✓ Manage day-to-day processing across product lines

💡 Honest Take: While the role offers stability with a 12-month contract, be prepared for a potentially high-pressure environment as compliance demands can be stringent. The workload may sometimes exceed expectations, especially during peak periods.

Pros

✓ Stable fixed-term contract
✓ Opportunity to work in a reputable company
✓ Focus on compliance ensures job relevance

Cons

✗ High-pressure environment
✗ Potentially long hours during peak times
✗ Limited salary transparency

Best For: Those with a background in claims processing and a strong attention to detail seeking a challenging role in Navan.

Watch Out: The role may involve high-pressure situations, especially during busy claim processing periods.

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What Customers Say

Employees appreciate the stability of the contract but note the high-pressure environment and demanding workload.

Expert Review

The Senior Customer Claims Operations Specialist position at Utmost Group focuses on ensuring compliance and efficient processing in a busy claims environment. While it offers a fixed-term contract, the intensity of the role can be challenging. Expectations around workload often surge during peak times, which can lead to stress.

The company has a reputation for prioritising customer service, but this also means that administrators must keep up with stringent compliance requirements. Applicants should be prepared for a fast-paced setting that may not suit those looking for a more relaxed work-life balance.

Customer service quality is a significant focus, so those with a commitment to high standards will thrive. However, the lack of salary information may deter some candidates, making it difficult to gauge overall compensation satisfaction. For more details, visit the official site at https://ie.talent.com/redirect?acquisition_sub_id=10101&bpid=7eaf51f3c3c8e996f4a70f943eea8bf4&channel_1=default.