Retention Specialist

Sanlam Limited

Sanlam Limited seeks a Retention Consultant to enhance customer loyalty and upsell opportunities within micro-insurance products, utilizing data-driven strategies.

Last checked on June 19, 2026. We may earn a commission when you click through.

This position offers an engaging opportunity for those looking to grow in a consultancy role, but it may not suit individuals seeking remote work options or higher education requirements.

✓ Focus on customer loyalty and satisfaction ✓ Dynamic work environment in Rosebank ✓ Opportunity for upselling skills development

Retention Specialist

Sanlam Limited

Updated 17 days ago

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You'll be redirected to za.talent.com

Gauteng

This position offers an engaging opportunity for those looking to grow in a consultancy role, but it may not suit individuals seeking remote work options or higher education requirements.

About this role

Sanlam Limited seeks a Retention Consultant to enhance customer loyalty and upsell opportunities within micro-insurance products, utilizing data-driven strategies.

About the Company

Sanlam Limited is a leading financial services group in South Africa, offering a range of insurance, investment, and retirement solutions.

Key Highlights

✓ Focus on customer retention and satisfaction
✓ Utilize data-driven strategies for upselling
✓ Opportunity to work with micro-insurance products
✓ Located in the vibrant Rosebank area
✓ Ideal for candidates with a Matric qualification

💡 Honest Take: This role is a good fit for individuals passionate about customer service and data analytics in the insurance sector.

Pros

✓ Focus on customer loyalty and satisfaction
✓ Dynamic work environment in Rosebank
✓ Opportunity for upselling skills development

Cons

✗ Requires in-person work in Rosebank
✗ Limited to candidates with Matric qualification
✗ Micro-insurance products may not appeal to everyone

Best For: Ideal for those with a passion for customer service and data-driven decision-making.

Watch Out: Be aware that the role requires in-person presence, which may not be suitable for everyone.

Apply for this position →

You'll be redirected to za.talent.com

What Customers Say

Employees appreciate the supportive work culture but note the fixed in-person requirements as a limitation.

Expert Review

This opportunity at Sanlam Limited is tailored for those eager to enhance customer retention strategies. The company focuses on micro-insurance products, making it essential for applicants to understand this niche.

Candidates will engage directly with clients, data to foster loyalty and identify upselling opportunities. While a Matric qualification is mandatory, prior experience in consulting is preferred but not required, allowing entry-level applicants a chance to shine.

Located in bustling Rosebank, the role promises a dynamic work atmosphere, but potential applicants should be prepared for a fully in-person commitment. This may limit flexibility for individuals looking for remote opportunities.

In terms of company culture, Sanlam is known for its supportive environment and opportunities for career growth. Those interested in customer analytics will find this role particularly rewarding. More details can be found on their official page.