Relationship Manager

Singtel Group

As a Relationship Manager at Optus, you'll provide tailored communication and IT solutions while building strong customer relationships.

Last checked on July 9, 2026. We may earn a commission when you click through.

The position offers engage directly with clients, but it may not appeal to those seeking remote work options. Ideal for strong communicators committed to customer satisfaction.

✓ Engaging customer-centric role ✓ Opportunities for professional growth ✓ Part of a well-established telecommunications firm

Relationship Manager

Singtel Group

Updated 8 hours ago

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New South Wales

The position offers engage directly with clients, but it may not appeal to those seeking remote work options. Ideal for strong communicators committed to customer satisfaction.

About this role

As a Relationship Manager at Optus, you'll provide tailored communication and IT solutions while building strong customer relationships.

About the Company

Optus, part of the Singtel Group, is a leading Australian telecommunications provider, serving over 11 million customers daily.

Key Highlights

✓ Trusted advisor role with direct customer interaction
✓ Opportunity to deliver tailored IT solutions
✓ Focus on building strong customer relationships
✓ Part of a major telecommunications company
✓ Located in New South Wales

💡 Honest Take: This role suits those who excel in customer service and want to contribute to innovative IT solutions.

Pros

✓ Engaging customer-centric role
✓ Opportunities for professional growth
✓ Part of a well-established telecommunications firm
✓ Hands-on experience with IT solutions

Cons

✗ Not a remote position
✗ May involve high-pressure situations
✗ Limited salary information available

Best For: This position is suited for proactive professionals with strong communication skills and a passion for technology.

Watch Out: Prospective applicants should be prepared for potential challenges in meeting customer expectations and dealing with service issues.

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What Customers Say

Employees report a supportive company culture but note the challenges of high customer expectations.

Expert Review

This Relationship Manager role with Optus presents an for those passionate about telecommunications. Direct client interaction is a key aspect, providing a chance to implement tailored IT solutions.

While the position is grounded in customer service, candidates should be aware of the high-pressure environment often associated with managing client expectations. Optus's strong market presence may offer support, but the lack of remote work options could limit appeal for some.

Our editorial team notes that while specific salary information is not provided, the role's potential for professional development within a major company like Optus is significant. This could be a beneficial stepping stone for future career advancement.

Ultimately, this position is ideal for motivated individuals looking to make an impact in customer relations and IT solutions within a leading telecommunications firm.