Customer Service Advisor

Barclays Bank PLC

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Customer Service Advisor

Barclays Bank PLC

Updated 6 days ago
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📍 Edinburgh, Scotland 📅 2026-03-25

About this role

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc.In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates.You’ll guide custome

About the Company

Barclays Bank PLC is a leading financial services provider in the UK, offering a range of banking products including credit cards.

Key Highlights

  • Handle a variety of customer queries over the phone
  • Work within a well-established team at Tesco Bank
  • Opportunity to develop customer service skills
  • Part of a reputable banking group

💡 Honest Take: While the role offers a chance to engage with customers and develop skills, it may involve handling challenging inquiries and requires a strong ability to remain calm under pressure.

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