Customer Experience Executive

wearegrip

Join wearegrip as a Customer Experience Executive, focusing on delivering outstanding support to fans and customers of Formula 1 driver brands.

Last checked on June 19, 2026. We may earn a commission when you click through.

The role offers a unique opportunity for motorsport enthusiasts to engage directly with fans, but it may be emotionally demanding given the high expectations of customer service. If you're looking for a fulfilling role with a strong brand, this could be a great fit.

✓ Engage with a passionate fanbase ✓ Work with prestigious brands ✓ Focus on enhancing customer satisfaction

Customer Experience Executive

wearegrip

Updated 17 days ago

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Belfast

About this role

Join wearegrip as a Customer Experience Executive, focusing on delivering outstanding support to fans and customers of Formula 1 driver brands.

About the Company

wearegrip is dedicated to creating memorable customer interactions within the motorsport industry.

Key Highlights

✓ First point of contact for fans and shoppers
✓ Focus on exceptional customer experience
✓ Engage with a passionate community
✓ Opportunity to work with iconic brands
✓ Direct involvement in D2C ecommerce operations

💡 Honest Take: This role is are passionate about customer service and motorsport, though it may require significant emotional investment.

Pros

✓ Engage with a passionate fanbase
✓ Work with prestigious brands
✓ Focus on enhancing customer satisfaction
✓ Opportunity for career growth in ecommerce
✓ Dynamic work environment

Cons

✗ High emotional demands from customer interactions
✗ Potentially long hours during peak periods
✗ Limited salary information available
✗ Not suitable for those seeking a purely remote role
✗ Requires a strong commitment to customer service

Best For: It's particularly suitable for those who enjoy engaging with fans and have a passion for delivering excellent service.

Watch Out: Be prepared for high-pressure situations during busy times and ensure you have a genuine passion for customer interactions.

Apply for this position →

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What Customers Say

Feedback from previous employees highlights a vibrant work culture but notes the high-pressure nature of customer service during peak times.

Expert Review

The Customer Experience Executive position at wearegrip is a compelling opportunity for motorsport fans. The role places you at the forefront of customer interactions, making you an essential part of the brand's identity. Your ability to connect with fans could significantly impact their experience.

Expect to handle a variety of customer enquiries, which can be both rewarding and challenging. The emotional investment required to meet fans' expectations can be considerable. Unlike other customer service roles, this position demands a unique understanding of the motorsport culture to truly resonate with your audience.

While the specifics of the salary are not disclosed, the role promises the chance to work with iconic brands in the F1 space, which could translate into valuable career experience. Given the nature of the work, candidates should be prepared for a fast-paced environment, especially during peak times.

For those who are passionate about motorsport and customer satisfaction, this role offers a chance to turn that passion into a career. However, it may not suit individuals looking for a typical office job or those who prefer less emotionally charged environments. Check out more details on wearegrip's official site for the latest updates.

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