Customer Service Representative

TELUS Digital

TELUS Vertis North is currently hiring for a Customer Service Representative with CRM and call-handling experience, located in Quezon City.

Last checked on August 24, 2026. We may earn a commission when you click through.

This position is a good opportunity for those with experience in customer service looking for a reputable company. However, the high demands might not suit everyone, especially those seeking a less stressful environment.

✓ Reputable company with career advancement ✓ Structured training programs ✓ Engaged work culture with focus on customer service

Customer Service Representative

TELUS Digital

Updated 14 hours ago

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Philippines

About this role

TELUS Vertis North is currently hiring for a Customer Service Representative with CRM and call-handling experience, located in Quezon City.

About the Company

TELUS Digital is a leading telecommunications company offering various digital solutions and services.

Key Highlights

✓ Located in Vertis North, Quezon City
✓ Experience with CRM and call-handling systems required
✓ Opportunities for career growth in a reputable company
✓ Dynamic work environment with a focus on customer satisfaction

💡 Honest Take: While TELUS offers a reputable workplace, be prepared for a competitive hiring process. Many employees report high workload and pressure, which may not be suitable for everyone.

Pros

✓ Reputable company with career advancement
✓ Structured training programs
✓ Engaged work culture with focus on customer service

Cons

✗ High pressure and demanding workload
✗ Limited salary information available
✗ Commute to Quezon City may be challenging for some

Best For: This role is suitable for individuals with prior experience in call centers or CRM systems looking for growth opportunities.

Watch Out: The lack of disclosed salary details may leave candidates unsure about compensation expectations.

Apply for this position →

You'll be redirected to ph.talent.com

Expert Review

In our analysis, the Customer Service Representative role at TELUS presents a for those with relevant experience. Located in the bustling Vertis North area, the position demands proficiency in CRM and call-handling systems, making it essential for applicants to prepare thoroughly. Candidates should expect a competitive application process, as TELUS is known for its focus on customer satisfaction.

While the company offers structured training programs, the workload can be intense, potentially leading to burnout for less experienced individuals. that the absence of salary details can be a drawback, leaving candidates in the dark regarding compensation. Those interested should visit the official TELUS Digital page for more information on the position and application process.

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