Marketing Advisor / Customer Retention Specialist
411 Locals
We are a leading digital advertising agency specializing in Local SEO, with 18+ years of experience and over 70,000 small business clients across the U.S. and Canada. We help small businesses grow through search engine optimization, paid media...
Last checked on May 14, 2026. We may earn a commission when you click through.
If you're keen on client relations and have a knack for digital marketing, this could be a solid fit.
Marketing Advisor / Customer Retention Specialist
411 Locals
Updated 6 days agoYou'll be redirected to torre.ai
If you're keen on client relations and have a knack for digital marketing, this could be a solid fit.
About this role
411 Locals is a prominent digital advertising agency with over 18 years of experience, focusing on Local SEO and supporting more than 70,000 small businesses across North America.
About the Company
411 Locals is a digital advertising agency with over 18 years of experience, focusing on Local SEO and serving over 70,000 small business clients across the U.S. and Canada.
Key Highlights
- ✓ Remote position with flexible work environment
- ✓ Focus on customer satisfaction and retention
- ✓ Utilize skills in digital marketing and paid media
- ✓ Opportunity to work with a diverse range of clients
- ✓ Full-time employment with potential for growth
💡 Honest Take: This job is great for those looking to start a career in digital marketing, but it may not suit experienced professionals seeking higher-level roles.
Pros
- ✓ Remote work flexibility
- ✓ Entry-level position with growth potential
- ✓ Engagement with a variety of clients
- ✓ Focus on customer loyalty
- ✓ Opportunity to develop marketing skills
Cons
- ✗ Entry-level role may not attract seasoned marketers
- ✗ Compensation details are not disclosed
- ✗ Client management can be stressful
- ✗ May involve cold calling and objection handling
- ✗ Remote work may lead to feelings of isolation
Best For: Ideal for those looking to work in a digital marketing setting while managing client relationships.
Watch Out: Be prepared for the challenges of client retention and the need for strong communication skills.
You'll be redirected to torre.ai
What Customers Say
Workers appreciate the remote flexibility but note the challenges of managing client expectations.
Expert Review
This Customer Retention Specialist role at 411 Locals focuses on maintaining strong relationships with clients to ensure satisfaction. With over 70,000 small business clients, the company provides a robust platform for developing skills in digital marketing. The position is remote, giving flexibility but also requiring self-motivation.
Candidates should be comfortable with cold calling and handling objections, which can be challenging. The lack of salary transparency is a downside, making it important to discuss compensation upfront.
For those new to the marketing field, this role offers valuable experience and the potential for growth. However, seasoned marketers might find it limiting. According to the company's page, strong communication and negotiation skills are crucial in this position, as they'll be key in reinforcing service value to clients.
Related Articles
Data Science Roles: Your Guide to Spring 2026's Best Picks
Discover the top data science roles for spring 2026, including budget-friendly options and premium picks with great benefits.
Top Security Jobs This Spring: Best Pay vs. Flexibility
Explore the best security jobs for pay and flexibility this spring. From top employers to budget-friendly options, find your next role.
Operations Manager vs Digital Marketing Strategist: Which Remote Role Fits You?
Choosing between an Operations Manager and a Digital Marketing Strategist role? Here's how each stacks up on pay, flexibility, and career growth. Find out which remote role aligns best with your goals.
Best Finance & Accounting Jobs This Spring: Top Picks to Boost Your Career
Explore top finance and accounting jobs in April that promise good pay and growth opportunities. From budget-friendly roles to premium positions, find your match.
Unlock Top Remote Typing Jobs: Best Picks for April
Discover the highest-paying remote typing jobs this April. From flexible hours to competitive pay, find out which roles are worth your time.
Remote Teaching Jobs: Best Picks for This Spring
Explore the top remote teaching opportunities this April. Find the best fit for flexibility, pay, and your teaching style.