Retail Security Officer

Mitie

Mitie seeks a Retail Security Officer to ensure a safe shopping environment while providing excellent customer service.

Last checked on July 7, 2026. We may earn a commission when you click through.

The role provides a competitive salary and training opportunities, making it suitable for those seeking to enter the security industry. However, the strict vetting process may deter some potential applicants.

✓ Good hourly pay ✓ Training for SIA licence provided ✓ Comprehensive benefits package

Retail Security Officer

Mitie

Updated 8 days ago

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London Full-Time

About this role

Mitie seeks a Retail Security Officer to ensure a safe shopping environment while providing excellent customer service.

About the Company

Mitie is a leading facilities management and professional services company in the UK.

Key Highlights

✓ Pay rate of £14.54 per hour
✓ Various shifts available
✓ SIA licence training offered in some cases
✓ Comprehensive induction and training programme
✓ Access to employee benefits including retail discounts

💡 Honest Take: This position offers a decent pay rate and opportunities for growth, but may require a commitment to a thorough vetting process.

Pros

✓ Good hourly pay
✓ Training for SIA licence provided
✓ Comprehensive benefits package
✓ Paid breaks
✓ Opportunities for career progression

Cons

✗ Strict 5-year vetting requirement
✗ Potential for varied shift patterns
✗ Must work in a retail environment
✗ Customer service focus may not suit all
✗ SIA licence may be necessary

Best For: Ideal for those who enjoy customer interaction and have a keen interest in maintaining safety in retail spaces.

Watch Out: Be prepared for a thorough vetting process which may take time and require detailed employment history.

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You'll be redirected to securityguardsonly.com

What Customers Say

Workers appreciate the pay and training opportunities, but some express concerns about the rigorous vetting process and shift variability.

Expert Review

Mitie's Retail Security Officer position offers an attractive pay rate of £14.54 per hour, appealing to job seekers in the security sector. The company provides training for obtaining an SIA licence, which can be for those new to the field.

The vetting process mandates a 5-year checkable employment history, which could be a challenge for individuals with gaps in their work record. The role requires delivering top-notch customer service, which may not suit everyone, especially those who prefer less public-facing positions.

Mitie with its commitment to employee development, offering a range of benefits that include paid breaks and access to retail discounts. This makes the role appealing not just for the pay but also for the overall employee experience.

However, potential candidates should consider the varied shift patterns that may affect work-life balance. This position is not advisable for those unwilling to undergo a stringent vetting process or those seeking a job without the emphasis on customer interaction.

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