Customer Service Executive

SummitNext Technologies Sdn Bhd

Join SummitNext Technologies as a Bilingual Customer Service Executive supporting the logistics industry from the comfort of your home in Sarawak.

Last checked on June 20, 2026. We may earn a commission when you click through.

While the remote aspect is a plus, candidates must be ready for a customer-oriented role in a fast-paced industry.

✓ Flexible working hours ✓ Work from home ✓ Engagement with the logistics sector

Customer Service Executive

SummitNext Technologies Sdn Bhd

Updated 13 hours ago

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Johor Bahru Remote

While the remote aspect is a plus, candidates must be ready for a customer-oriented role in a fast-paced industry.

About this role

Join SummitNext Technologies as a Bilingual Customer Service Executive supporting the logistics industry from the comfort of your home in Sarawak.

About the Company

SummitNext Technologies Sdn Bhd is a BPO and Technology Solutions provider specializing in logistics support.

Key Highlights

✓ Remote work opportunity
✓ Supports the logistics sector
✓ Requires proficiency in Malay and English
✓ Open to diploma holders
✓ Customer-oriented environment

💡 Honest Take: This role is ideal for those in Sarawak looking for flexible work in customer service, but may require strong language skills.

Pros

✓ Flexible working hours
✓ Work from home
✓ Engagement with the logistics sector
✓ Bilingual role enhances communication skills
✓ Opportunity to grow in a BPO environment

Cons

✗ Limited to candidates in Sarawak
✗ No salary range provided
✗ Customer service roles can be demanding
✗ Potentially high call volumes
✗ May require evening and weekend shifts

Best For: This position is for those seeking remote work and are comfortable handling customer inquiries in Malay and English.

Watch Out: Candidates should be prepared for the demands of customer service and the logistics industry.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Feedback from current employees highlights the supportive work environment but notes the demands of customer service can be high.

Expert Review

This remote Customer Service Executive role with SummitNext Technologies offers a unique chance to work from home while engaging in the logistics industry. The requirement for bilingual proficiency in Malay and English makes it a great fit for local talent in Sarawak. Customer service experience is crucial, as you'll be handling inquiries that can be both challenging and rewarding.

Working remotely offers flexibility, but be aware that the role may involve high call volumes and a need for quick problem-solving. Without a stated salary range, prospective applicants may find it hard to gauge the role's financial viability. It's essential to weigh the benefits of remote work against the potential stressors of a busy logistics environment.

Overall, this role is perfect for those in Sarawak who thrive in a customer-centric environment and possess the necessary language skills. For more details, interested candidates can visit the official listing at Talent.com.