Customer Support Team Lead

Remote World

What do we do? Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our...

Last checked on May 2, 2026. We may earn a commission when you click through.

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Customer Support Team Lead

Remote World

Updated 4 days ago
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South Africa Internship 📅 16 days ago

About this role

Paddle simplifies payments infrastructure for SaaS companies by acting as a Merchant of Record, alleviating payment-related complexities.

About the Company

Paddle provides a streamlined payment infrastructure for SaaS companies, acting as a Merchant of Record to simplify their payment processes.

Key Highlights

  • ✓ Work fully remote from South Africa.
  • ✓ Salary estimate between R130,000 - R180,000 per year.
  • ✓ Focus on building long-term customer relationships.
  • ✓ Role combines customer support with team coaching.
  • ✓ Requires strong problem-solving and tech skills.

💡 Honest Take: This position is ideal for someone with solid customer support experience looking for a remote role. Just be prepared for a fast-paced environment that demands adaptability.

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