Marketing & Events Executive

Institute of Customer Service

Join the Institute of Customer Service as a Marketing & Events Executive, contributing to a vision of enhancing customer service across diverse sectors in the UK.

Last checked on August 26, 2026. We may earn a commission when you click through.

This position is ideal for those passionate about customer service and marketing. However, the absence of salary information may lead to uncertainty for applicants looking for clear compensation expectations.

✓ Engagement with a variety of sectors ✓ Potential for professional growth ✓ Focus on enhancing customer service

Marketing & Events Executive

Institute of Customer Service

Updated 4 hours ago

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England

About this role

Join the Institute of Customer Service as a Marketing & Events Executive, contributing to a vision of enhancing customer service across diverse sectors in the UK.

About the Company

The Institute of Customer Service is an independent membership body focused on improving customer service standards across various industries.

Key Highlights

✓ Opportunity to influence customer service standards
✓ Work within a diverse membership community
✓ Contribute to impactful marketing and events initiatives
✓ Gain experience in a dynamic environment

💡 Honest Take: While the role promises to be exciting, the lack of disclosed salary and benefits might deter potential applicants. Networking opportunities could be limited, depending on the event calendar.

Pros

✓ Engagement with a variety of sectors
✓ Potential for professional growth
✓ Focus on enhancing customer service

Cons

✗ Salary not disclosed
✗ Limited remote work options
✗ Potentially high expectations without clear support

Best For: Young professionals or career changers passionate about customer engagement and event management.

Watch Out: The lack of salary transparency may be a concern for candidates prioritising financial stability.

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Expert Review

The Marketing & Events Executive role at the Institute of Customer Service offers shape customer service standards in the UK. The position seems well-suited for individuals eager to engage with various sectors, yet the absence of salary information raises questions about compensation expectations. Candidates should be prepared for a potentially demanding environment, where the balance between event execution and marketing strategies can be challenging.

Networking opportunities may also depend significantly on the event schedule, which could affect professional growth. Given the role's focus on enhancing customer service, it attracts those with a genuine passion for improving business practices. However, applicants should be aware of the limited remote work options, which could impact work-life balance.

More details can be found on the official listing page.