Global Customer Experience Advisor

Luxottica

Join Luxottica as a Customer Experience Advisor, providing technical advice and handling customer enquiries. Strong customer service skills required.

Last checked on May 22, 2026. We may earn a commission when you click through.

If you're looking to break into customer service with a reputable company, this is a solid choice.

✓ Gain experience with a leading eyewear brand ✓ Supportive team environment ✓ Opportunity for advancement

Global Customer Experience Advisor

Luxottica

Updated 5 days ago

Apply now →

You'll be redirected to uk.talent.com

England

If you're looking to break into customer service with a reputable company, this is a solid choice.

About this role

Luxottica is a global leader in eyewear, known for its extensive portfolio of brands and commitment to customer satisfaction.

About the Company

Luxottica is a global leader in eyewear, known for its innovative designs and commitment to customer satisfaction.

Key Highlights

✓ Handle diverse customer enquiries and process orders
✓ Provide technical advice on eyewear products
✓ Work with a renowned global brand
✓ Opportunity for career growth within the company
✓ Strong focus on customer satisfaction

💡 Honest Take: This role is ideal for those starting their career in customer service but may lack flexibility due to fixed hours.

Pros

✓ Gain experience with a leading eyewear brand
✓ Supportive team environment
✓ Opportunity for advancement
✓ Stable employment with direct hire

Cons

✗ Fixed working hours may limit personal time
✗ Customer queries can be challenging
✗ Not a remote position

Best For: This is for those who enjoy helping customers and thrive in a structured environment.

Watch Out: Be prepared for busy shifts, especially during peak seasons.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Workers appreciate the supportive environment but note the demands of customer queries.

Expert Review

If you're keen on a career in customer service, the Global Customer Experience Advisor role at Luxottica could be a great start. With a strong focus on eyewear, you'll engage with customers and provide essential technical support. The position demands good communication skills and a knack for problem-solving.

Expect to manage a range of customer queries while processing orders efficiently. The company is highly regarded in the eyewear industry, which can offer a solid foundation for your career in retail or customer support. However, be ready for the demands of fixed hours, as the role is not remote.

According to Luxottica's site, employees can expect a supportive team atmosphere that encourages growth. While the role is rewarding, the nature of customer service means you'll encounter challenging scenarios that require patience and resilience. This isn't the role for those seeking flexibility or remote work; it suits individuals who thrive in structured settings.