Customer Service Advisor

FRS Recruitment

Join FRS Recruitment as a Customer Service Advisor, delivering high-quality service by addressing customer queries and concerns effectively.

Last checked on June 13, 2026. We may earn a commission when you click through.

The position offers a solid entry point into the customer service sector, though it may lack growth opportunities for seasoned individuals.

✓ Great starting point for career development ✓ Focus on customer interaction and problem-solving ✓ Supportive work environment

Customer Service Advisor

FRS Recruitment

Updated 23 days ago

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Limerick

The position offers a solid entry point into the customer service sector, though it may lack growth opportunities for seasoned individuals.

About this role

Join FRS Recruitment as a Customer Service Advisor, delivering high-quality service by addressing customer queries and concerns effectively.

About the Company

FRS Recruitment is a leading agency in Ireland, specialising in connecting candidates with employers across various sectors.

Key Highlights

✓ Excellent phone etiquette required
✓ Strong command of English essential
✓ 1-2 years of customer service experience preferred
✓ Focus on resolving customer concerns
✓ Opportunity to enhance communication skills

💡 Honest Take: This role is ideal for those starting their career in customer service, but it may not suit experienced professionals seeking advanced challenges.

Pros

✓ Great starting point for career development
✓ Focus on customer interaction and problem-solving
✓ Supportive work environment
✓ Opportunity to develop communication skills
✓ Located in Limerick, convenient for locals

Cons

✗ Limited scope for advanced career progression
✗ Experience requirement may deter fresh graduates
✗ Non-remote position may restrict some applicants
✗ Potentially high call volume can be stressful
✗ Salary details not disclosed

Best For: Ideal for individuals who enjoy helping others and are looking to develop their communication skills in a professional setting.

Watch Out: Candidates should be prepared for a fast-paced environment and high call volumes, which may lead to stressful situations.

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What Customers Say

Workers appreciate the supportive environment but note the job can be demanding due to call volume.

Expert Review

This Customer Service Advisor role at FRS Recruitment represents a solid entry-level opportunity. With a focus on addressing customer concerns, candidates must possess excellent phone etiquette and a strong command of English. The job requires 1-2 years of experience, which may deter fresh graduates seeking their first role.

While the position is located in Limerick, providing a convenient option for locals, it's not a remote opportunity. This could limit applicants who prefer flexible working arrangements. The role’s emphasis on customer interaction offers an excellent way to develop essential communication skills, ppealing for those new to the workforce.

However, experienced professionals may find the role lacks the challenges and growth opportunities they seek. The absence of disclosed salary details might also raise concerns for potential candidates. According to FRS Recruitment's page, this role is designed to foster a supportive environment for budding customer service experts, but it may not meet the needs of those looking for more advanced positions.