Customer Service Representative

Oracle

Join Oracle as a Customer Service Representative in healthcare, requiring 1-4 years in a BPO setting and experience with ITSM tools.

Last checked on July 22, 2026. We may earn a commission when you click through.

This position is ideal for experienced customer service professionals seeking to work in healthcare, but the absence of visa sponsorship may deter potential applicants from abroad.

✓ Strong company reputation ✓ Experience with advanced ITSM tools ✓ Opportunity to work in a growing healthcare sector

Customer Service Representative

Oracle

Updated 17 hours ago

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You'll be redirected to ph.talent.com

Makati City

This position is ideal for experienced customer service professionals seeking to work in healthcare, but the absence of visa sponsorship may deter potential applicants from abroad.

About this role

Join Oracle as a Customer Service Representative in healthcare, requiring 1-4 years in a BPO setting and experience with ITSM tools.

About the Company

Oracle is a global technology company specializing in cloud solutions and enterprise software.

Key Highlights

✓ Requires 1-4 years of customer service experience
✓ Experience with Service Now and ITSM tools
✓ Focus on North America healthcare accounts
✓ No visa sponsorship available

💡 Honest Take: The lack of visa sponsorship could limit opportunities for international applicants. the focus on North American accounts may require adapting to different customer expectations and communication styles.

Pros

✓ Strong company reputation
✓ Experience with advanced ITSM tools
✓ Opportunity to work in a growing healthcare sector
✓ Potential for career growth within Oracle

Cons

✗ No visa sponsorship for international applicants
✗ Requires specific experience with North America accounts
✗ Limited salary information available
✗ Work is not remote

Best For: This role suits professionals with prior BPO experience who are comfortable with North American client interactions.

Watch Out: The lack of visa sponsorship may be a major barrier for foreign applicants seeking jobs in the Philippines.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Employees appreciate the professional environment but note the challenges of not offering visa sponsorship.

Expert Review

This position at Oracle emphasizes a strong background in customer service, particularly within the healthcare sector. Candidates should be prepared for a fast-paced environment serving North America accounts. Experience with Service Now and other ITSM tools is crucial, as this role involves managing various customer interactions efficiently.

The company’s reputation in technology provides a solid foundation for career advancement, but potential applicants should note the absence of visa sponsorship. This limitation could restrict opportunities for those looking to relocate to the Philippines.

while the role offers exposure to healthcare customer service, the focus on North American clients may require specific training or adaptation to different service expectations. Oracle’s site (https://ph.talent.com) provides more details on this position, including application procedures and requirements.